Ivy P.

I’m Ivy Mariz F. Pimentel, an NDIS-certified Virtual Assistant and Intake Clerk with a strong background in administrative support, healthcare coordination, and client services. With experience in data entry, insurance verification, and customer relations, I thrive on helping businesses and professionals stay organized, efficient, and focused on their priorities. My career journey has taken me from team leadership and staff mentoring to specialized virtual healthcare support, where I’ve honed my ability to adapt quickly to new tools, streamline workflows, and maintain clear, professional communication. I take pride in being detail-oriented, reliable, and proactive, always ensuring that tasks are completed accurately and on time. Beyond the technical side, I value collaboration, integrity, and problem-solving. Whether it’s managing schedules, coordinating with healthcare teams, or supporting client relations, I aim to deliver high-quality results that make a difference. When I’m not working, I enjoy exploring new skills and tools that enhance my productivity, as well as finding ways to bring creativity and balance into my personal and professional life. 📌 Areas of Expertise: NDIS Support & Intake Coordination, Virtual Assistance, Data Entry, Customer Service, Team Support, Workflow Optimization