Back to leaderboardLast snapshot: Nov 5
Youmna Mohammad El Sayed Y.
Customer Service & Tech Support | Bug Reports, Report, Report Writing
Professional Summary Customer Support Specialist with over 3 years of experience in delivering responsive, high-quality service across chat, phone, and email. Proven ability to resolve customer issues efficiently, manage multiple interactions at once, and contribute to service improvements. Skilled in communication, problem-solving, and maintaining customer satisfaction.
🇪🇬Alexandria, Egypt$10/hr90% JSSSince Sep 2025
Earnings and projects
MRR (estimate)
≈ $1,246≈$1.2k
An estimate from an earlier read
World#39,210 / 412,022 / 412k
🇪🇬Country#431 / 6,384 / 6,384
Revenue, last 30 days
$1,297$1.3k
Last 6 months: $7.5k
World#34,123 / 412,022 / 412k
🇪🇬Country#355 / 6,384 / 6,384
Total earnings
$13,064$13k
Billed in all: $13,505$14k
World#174,462 / 412,022 / 412k
🇪🇬Country#2,091 / 6,384 / 6,384
Per project
$13,064$13k
$2.5k in the last 6 months
World#11,244 / 412,022 / 412k
🇪🇬Country#87 / 6,384 / 6,384
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412,022 / 412k
🇪🇬Country#845 / 6,384 / 6,384
Projects in all
1
Across 3 contracts
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇪🇬Country#5,638 / 6,384 / 6,384
Earnings, last 30 days
$13.5k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
No data since Nov 5, 2026.
Skill rankings: Top 12% in QA Testing
Ranked by MRR among everyone on Upwork with the skill.
- #99Bug Reports659 freelancers · 🇪🇬 #2Top 15%🇪🇬#2 of 18
- #170QA Testing1,392 freelancers · 🇪🇬 #4Top 12%🇪🇬#4 of 27
- #1,694Technical Support11,267 freelancers · 🇪🇬 #33Top 15%🇪🇬#33 of 251
- #4,944Customer Service37,167 freelancers · 🇪🇬 #74Top 13%🇪🇬#74 of 613