Eunice Serwaa A.
Business Operations & Data Analyst | Power BI, Excel, SQL
The difference between a business that struggles to keep up and one that scales efficiently isn’t just hard work, it’s having the right systems, the right insights, and the right operational support behind every decision. That’s where I help. I help startups, founders, and growing businesses to simplify operations, improve reporting, and turn business data into clear, actionable insights. Whether it’s streamlining workflows, building dashboards, optimizing processes, or supporting day-to-day operations, my focus is always the same: ''Helping your business save time, improve visibility, and make better decisions'', My work combines operational excellence with data-driven thinking, allowing businesses to move away from scattered spreadsheets, repetitive manual tasks, and disconnected processes toward efficient systems that support sustainable growth. Here’s how I can help: 1.Business Operations ✔ Workflow & process improvement ✔ SOP development & process documentation ✔ Executive & administrative support ✔ Project coordination ✔ CRM management ✔ Email & calendar management ✔ Operations reporting ✔ Business process optimization 2.Business Analytics ✔ Interactive Power BI dashboards ✔ Excel reporting & automation ✔ SQL reporting & data extraction ✔ Python data analysis ✔ KPI tracking & performance reporting ✔ Data cleaning & visualization ✔ Business intelligence & decision support 3.Research & Business Growth ✔ Market & competitor research ✔ Lead generation & prospect research ✔ Business research ✔ Data-driven reporting ✔ Performance analysis 👌What you can expect when working with me I believe great support goes beyond completing assigned tasks. I look for opportunities to simplify processes, eliminate inefficiencies, improve reporting, and build systems that make businesses easier to manage. I’m proactive, organized, and analytical. I communicate clearly, take ownership of my work, and adapt quickly to new tools and workflows. My goal isn’t simply to check off tasks, it’s to become a reliable partner who contributes to your business’s long-term success. Whether I’m building dashboards, documenting workflows, coordinating projects, analysing business performance, or supporting daily operations, I approach every project with one objective: ''Deliver work that creates measurable value for your business''. If you’re looking for someone who can combine business operations, analytical thinking, and reliable execution to help your business run more efficiently, I’d welcome the opportunity to discuss how I can support your team.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $642
Billed in all: $1,885$1.9k
$128 in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 26% in SQL
Ranked by MRR among everyone on Upwork with the skill.
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