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Leilanie B.

Leilanie B.

Customer Service & Tech Support | Environment, Animated Environment

Dependable and empathetic customer service professional with hands-on experience in chat and voice support roles. Skilled in billing, sales, technical support, and conflict resolution with strong command of CRM systems like Salesforce. Proven ability to maintain customer satisfaction and resolve issues efficiently in high-pressure environments. Seeking to leverage these skills in a dynamic and challenging customer-facing role.

🇵🇭Davao, Philippines$5/hr100% JSSSince Oct 2025
GlobeUpwork

Earnings and projects

MRR
$543

Last 6 months ÷ 6

World#74,568 / 412k
🇵🇭Country#14,736 / 56.3k
Revenue, last 30 days
$514

Last 6 months: $3.3k

World#62,109 / 412k
🇵🇭Country#13,439 / 56.3k
Total earnings
$3.7k

Billed in all: $3.8k

World#281,388 / 412k
🇵🇭Country#43,010 / 56.3k
Per project
$3.7k

$3.3k in the last 6 months

World#46,770 / 412k
🇵🇭Country#10,660 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$3.8k+$514 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3.0k$3.5k$4.0kOct 8Oct 23Nov 7

Skill rankings: Top 17% in Retail

Ranked by MRR among everyone on Upwork with the skill.

  1. #46Retail272 freelancers · 🇵🇭 #24Top 17%
  2. #405Customer Engagement1,530 freelancers · 🇵🇭 #210Top 26%
  3. #660Customer Care2,153 freelancers · 🇵🇭 #275Top 31%
  4. #1,186Customer Relationship Management5,121 freelancers · 🇵🇭 #350Top 23%
  5. #1,220Customer Satisfaction3,986 freelancers · 🇵🇭 #631Top 31%
  6. #1,659Cold Calling6,565 freelancers · 🇵🇭 #804Top 25%
  7. #2,018Phone Communication6,538 freelancers · 🇵🇭 #992Top 31%
  8. #2,089CRM Software8,314 freelancers · 🇵🇭 #512Top 25%