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Karla L.

Karla L.

Customer Service Representative | Team Performance Supervisor

I’m a bilingual customer service special sent supervisor with seven years of experiencing international campaigns. I’m just killing hand and customer increase patient accounts and guiding teams to reach performance goals. I combine professionalism with empathy. I make sure problems are solved and customers feel supported. With a background in architecture and design, I also bring creativity and an adaptability to every project I take on.

🇲🇽Hermosillo, Mexico$9/hr90% JSS5.00 (3)Since Oct 2025

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#26,174 / 412k
🇲🇽Country#349 / 3,563
Revenue, last 30 days
$1.9k

Last 6 months: $11k

World#23,026 / 412k
🇲🇽Country#324 / 3,563
Total earnings
$20k

Billed in all: $22k

World#139,050 / 412k
🇲🇽Country#1,308 / 3,563
Per project
$10k

$5.3k in the last 6 months

World#15,543 / 412k
🇲🇽Country#228 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇲🇽Country#600 / 3,563
Projects in all
2

Across 4 contracts

0% fixed100% hourly
World#328,886 / 412k
🇲🇽Country#2,351 / 3,563

Earnings, last 30 days

$21.6k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19k$20k$21k$22kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #48Multitasking598 freelancers · 🇲🇽 #4Top 8%
  2. #60Problem Solving1,247 freelancers · 🇲🇽 #4Top 5%
  3. #61Problem Resolution837 freelancers · 🇲🇽 #4Top 7%
  4. #101Coaching1,319 freelancers · 🇲🇽 #3Top 8%
  5. #102Architecture1,368 freelancers · 🇲🇽 #2Top 7%
  6. #103Medical Billing970 freelancers · 🇲🇽 #2Top 11%
  7. #121Cross Functional Team Leadership1,042 freelancers · 🇲🇽 #7Top 12%
  8. #1412D Design2,927 freelancers · 🇲🇽 #6Top 5%