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Mariela G.

Mariela G.

Remote Customer Support Specialist | Multilingual (ES/EN/IT)

Hello! I'm Mariela, a Customer Support and Reservations Specialist with over 8 years of experience helping customers across healthcare, tourism, and premium hospitality. Throughout my career, I've worked with international companies in Argentina, Australia, Denmark and Spain, providing professional support through email, phone and chat while ensuring excellent customer satisfaction. I specialize in customer communication, reservation management, CRM systems and administrative support, always focusing on accuracy, efficiency and delivering an outstanding customer experience. If you're looking for someone reliable, proactive and detail-oriented who can represent your business professionally, I'd be happy to help. What I can help you with: ✔ Customer Support (Email) ✔ Live Chat Support ✔ Customer Success ✔ Reservation Management ✔ Guest Communication ✔ Booking. com ✔ Airbnb ✔ Octorate PMS ✔ CRM Management ✔ SAP CRM ✔ Data Entry ✔ Administrative Support ✔ Calendar Management ✔ Travel Assistance ✔ Inbox Management ✔ Complaint Resolution ✔ Multichannel Communication

🇪🇸Torremolinos, Spain$20/hr95% JSSSince Oct 2025

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 2.4 months active (since Aug 2026)

World#33,655 / 412k
🇪🇸Country#335 / 4,023
Revenue, last 30 days
$1.1k

Last 6 months: $3.4k

World#38,441 / 412k
🇪🇸Country#340 / 4,023
Total earnings
$3.4k

Billed in all: $3.7k

World#287,177 / 412k
🇪🇸Country#2,823 / 4,023
Per project
$3.4k

$3.4k in the last 6 months

World#49,584 / 412k
🇪🇸Country#471 / 4,023
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇪🇸Country#1,171 / 4,023
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇪🇸Country#3,513 / 4,023

Earnings, last 30 days

$3.7k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2k$3k$4kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Hospitality & Tourism

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Central Reservation Systems100 freelancers · 🇪🇸 #1Top 9%
  2. #22Internal Reporting156 freelancers · 🇪🇸 #1Top 14%
  3. #29Booking Services333 freelancers · 🇪🇸 #1Top 9%
  4. #55Hospitality & Tourism814 freelancers · 🇪🇸 #3Top 7%
  5. #191Data Management2,504 freelancers · 🇪🇸 #3Top 8%
  6. #427Office 3653,328 freelancers · 🇪🇸 #3Top 13%
  7. #509Google Workspace6,041 freelancers · 🇪🇸 #8Top 8%
  8. #816CRM Software8,314 freelancers · 🇪🇸 #8Top 10%