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Karlo Vinci M.

Karlo Vinci M.

Chat Support| Sales Coordinator | Customer Support| Cold Calling

I am a dedicated and versatile professional with strong experience in sales coordination, customer service, and community moderation. Over the years, I’ve developed a solid background in managing client relationships, supporting sales operations, and providing exceptional service across various industries, including home renovation and audio technology. My expertise includes handling administrative and sales tasks, maintaining accurate records, preparing quotations and proposals, and coordinating effectively with suppliers, clients, and internal teams to ensure smooth workflows. I take pride in my ability to communicate clearly and build rapport with customers, helping them feel valued and well-supported throughout their journey. In addition, my recent experience as a Chat Moderator strengthened my skills in online communication, conflict resolution, and community engagement, allowing me to foster positive environments where users feel respected and heard. I am proactive, organized, and highly adaptable, with a genuine passion for delivering high-quality service and contributing to the success of my team and organization.

🇵🇭Santa Rosa, Philippines$5/hr80% JSSSince Oct 2025

Earnings and projects

MRR
$864

Last 6 months ÷ 6

World#54,561 / 412k
🇵🇭Country#10,561 / 56.3k
Revenue, last 30 days
$874

Last 6 months: $5.2k

World#47,023 / 412k
🇵🇭Country#9,881 / 56.3k
Total earnings
$11k

Billed in all: $12k

World#186,336 / 412k
🇵🇭Country#30,445 / 56.3k
Per project
$11k

$5.2k in the last 6 months

World#13,667 / 412k
🇵🇭Country#3,127 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$11.9k+$874 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$11.0k$11.5k$12.0kOct 8Oct 23Nov 7

Skill rankings: Top 18% in Cold Calling

Ranked by MRR among everyone on Upwork with the skill.

  1. #959Appointment Setting5,158 freelancers · 🇵🇭 #479Top 19%
  2. #1,175Scheduling6,335 freelancers · 🇵🇭 #565Top 19%
  3. #1,195Cold Calling6,565 freelancers · 🇵🇭 #593Top 18%
  4. #2,581Online Chat Support11,527 freelancers · 🇵🇭 #1,636Top 22%
  5. #7,523Customer Service37,167 freelancers · 🇵🇭 #4,168Top 20%