Karlo Vinci M.

Chat Support| Sales Coordinator | Customer Support| Cold Calling

I am a dedicated and versatile professional with strong experience in sales coordination, customer service, and community moderation. Over the years, I’ve developed a solid background in managing client relationships, supporting sales operations, and providing exceptional service across various industries, including home renovation and audio technology. My expertise includes handling administrative and sales tasks, maintaining accurate records, preparing quotations and proposals, and coordinating effectively with suppliers, clients, and internal teams to ensure smooth workflows. I take pride in my ability to communicate clearly and build rapport with customers, helping them feel valued and well-supported throughout their journey. In addition, my recent experience as a Chat Moderator strengthened my skills in online communication, conflict resolution, and community engagement, allowing me to foster positive environments where users feel respected and heard. I am proactive, organized, and highly adaptable, with a genuine passion for delivering high-quality service and contributing to the success of my team and organization.