Lana N.
Project Management & Coordination Specialist | IT | Customer Support
Having built an extensive career in IT project management, coordination, service management and customer service I’ve acquired a unique skillset with strengths in communication, relationship management, team collaboration, attention to detail, exceptional customer service and a strong commitment to get things done. As a specialized support professional, I can adapt to your needs across several high demand fields whether you're launching a new product (i.e. Quality Assurance, Testing), supporting customers or simply requiring organizational support (i.e. Virtual Assistant) to achieve business outcomes. Regardless of the initiative type success is driven by flawless execution and communication.
Earnings and projects
An estimate from an earlier read
Last 6 months: $7.2k
Billed in all: $9,998$10k
$3.6k in the last 6 months
Across 8 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: #1 in 1 skill of 15
Rarest: top 6% in Product Review, of 552. Ranked by MRR among everyone on Upwork with the skill.
- New Zealand English Accent6 freelancers · 🇭🇰 #1Top 17%🇭🇰#1 of 1
- #34Product Review552 freelancers · 🇭🇰 #1Top 6%🇭🇰#1 of 2
- #47IT Service Management306 freelancers · 🇭🇰 #1Top 15%🇭🇰#1 of 1
- #56IT Project Management469 freelancers · 🇭🇰 #1Top 12%🇭🇰#1 of 1
- #87User Acceptance Testing659 freelancers · 🇭🇰 #1Top 13%🇭🇰#1 of 2
- #90Project Delivery587 freelancers · 🇭🇰 #1Top 15%🇭🇰#1 of 2
- #147IT Support978 freelancers · 🇭🇰 #1Top 15%🇭🇰#1 of 1
- #316Manual Testing2,261 freelancers · 🇭🇰 #1Top 14%🇭🇰#1 of 2