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Juan M.

Juan M.

Customer Service & Tech Support representative

Professional Summary Bilingual IT professional with 15+ years in tech support and customer service. Skilled in resolving complex issues, boosting customer satisfaction, and using SEO, networking, and remote support tools. Eager to apply technical expertise and problem-solving to help companies succeed.

🇸🇻Santa Ana, El Salvador$7/hr90% JSS5.00 (2)Since Oct 2025

Earnings and projects

MRR
$754

Last 6 months ÷ 6

World#60,536 / 412k
🇸🇻Country#215 / 839
Revenue, last 30 days
$0

Last 6 months: $4.5k

Total earnings
$10k

Billed in all: $11k

World#194,736 / 412k
🇸🇻Country#468 / 839
Per project
$5.1k

$4.5k in the last 6 months

World#34,066 / 412k
🇸🇻Country#158 / 839
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇸🇻Country#188 / 839
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇸🇻Country#468 / 839

Earnings, last 30 days

$10.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10.2k$10.4k$10.6k$10.8kOct 8Oct 23Nov 7

Skill rankings: Top 23% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #2,807Technical Support11,267 freelancers · 🇸🇻 #33Top 25%
  2. #8,367Customer Service37,167 freelancers · 🇸🇻 #91Top 23%