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Sophia D.
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Sophia D.

Customer Service & Tech Support | Executive Assistant

Tech-savvy Customer Support Specialist with 5+ years of experience in SaaS and B2B environments, skilled in troubleshooting Applications, POS, via live chat, email, ticket systems, and voice support. Currently expanding into Executive Assistant roles, bringing strong organization, communication, and problem-solving skills to support leadership and operations.

🇵🇭Taytay, Philippines$9/hr100% JSS5.00 (1)Since Oct 2025
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Earnings and projects

MRR
$764

Last 6 months ÷ 6

World#59,974 / 412k
🇵🇭Country#11,779 / 56.3k
Revenue, last 30 days
$873

Last 6 months: $4.6k

World#47,051 / 412k
🇵🇭Country#9,895 / 56.3k
Total earnings
$9.4k

Billed in all: $10k

World#201,361 / 412k
🇵🇭Country#32,588 / 56.3k
Per project
$1.9k

$1.5k in the last 6 months

World#80,542 / 412k
🇵🇭Country#16,591 / 56.3k
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
5
20% fixed80% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$10k+$873 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.0k$9.5k$10.0kOct 8Oct 23Nov 7

Skill rankings: Top 16% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #493Gorgias1,588 freelancers · 🇵🇭 #309Top 31%
  2. #536Product Knowledge2,128 freelancers · 🇵🇭 #350Top 25%
  3. #649Slack3,033 freelancers · 🇵🇭 #265Top 21%
  4. #1,033Customer Satisfaction3,986 freelancers · 🇵🇭 #539Top 26%
  5. #1,304SaaS6,440 freelancers · 🇵🇭 #93Top 20%
  6. #1,566Phone Communication6,538 freelancers · 🇵🇭 #755Top 24%
  7. #1,655CRM Software8,314 freelancers · 🇵🇭 #407Top 20%
  8. #2,791Technical Support11,267 freelancers · 🇵🇭 #1,640Top 25%