Douae Z.
Social Listening Intelligence | Social Media Data Analysis
🌍 Multilingual Social Listening & Intelligence Expert | Data-Driven Insights for Global Brands 👋Hello ! I'am Douae , I help organisations, brands and agencies turn online conversations into actionable insights. With 6+ years of experience in Social Listening, Digital & Media Intelligence, and Online Reputation Management, I specialize in uncovering cultural nuances and market trends across English, French, and Arabic audiences. 🌐 What I Do Best I bring structure, depth, and analytical rigor to every project I handle. 🛰 Digital & Social Intelligence Monitoring online ecosystems, mapping conversations, and uncovering trends across markets. 📉 Risk & Reputation Insights Identifying early signals, evaluating sentiment, and supporting sensitive or crisis-related topics. 📊 Market & Competitor Intelligence Benchmarking industries, detecting shifts, and understanding audience behaviours at scale. 📑 Strategic Reporting & Insight Delivery From weekly snapshots to executive-level reports clear, concise, and focused on what truly matters. 📝Multilingual Translation & Boolean Queries for Social Data Accurate translation of social media mentions, sentiment nuances, and cultural-specific expressions ( French • Arabic •English). I craft and optimize Boolean search queries to capture relevant conversations, ensuring clean datasets and reliable cross-market insights. 💼 Professional Background With Experience in Social Listening, Social Media Analytics and Media Monitoring, I’ve supported global brands and public institutions across USA, Europe , Africa, and the MENA region. I’ve contributed to projects for: Netflix MENA • Spotify Africa • Vivo Energy • Visa • Kaspersky Europe • ACCOR • Sony MEA … and many others sectors. Tools I work with : Talkwalker • Brandwatch • Meltwater • Emplifi • Carma Tools • Digimind • Mention • Synthesio • Sprinklr , providing end-to-end support from data collection to storytelling-driven reporting. Languages: French • Arabic • English ⭐ What Makes Me Different ✔ Quick integration into your workflow , minimal onboarding needed ✔ Highly structured, insight-oriented analyses ✔ Strong crisis awareness and early signal detection ✔ Reliable, fast, and proactive communication ✔ Delivery always on time , even under tight deadlines 📩 Let’s Connect Feel free to send me a message , I’m highly responsive and always happy to discuss how I can support your project with clarity, precision, and strategic insight, Whether you need deep-dive analysis, competitive benchmarking, social data dashboards, consultation, training, and hands-on support , I deliver insights that inform strategy, enhance reputation, and connect brands with their audiences. 💬Let’s transform your Social data into decisions that matter.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.9k
Billed in all: $11,197$11k
$3k in the last 6 months
Across 3 contracts
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Sentiment Analysis
Ranked by MRR among everyone on Upwork with the skill.
- #9Sentiment Analysis119 freelancers · 🇲🇦 #1Top 8%🇲🇦#1 of 1
- #10Social Media Evaluation84 freelancers · 🇲🇦 #1Top 12%🇲🇦#1 of 1
- #11Media Monitoring73 freelancers · 🇲🇦 #1Top 15%🇲🇦#1 of 1
- #16Social Listening184 freelancers · 🇲🇦 #1Top 9%🇲🇦#1 of 2
- #17Competitive Intelligence115 freelancers · 🇲🇦 #1Top 15%🇲🇦#1 of 2
- #29Trend Analysis246 freelancers · 🇲🇦 #1Top 12%🇲🇦#1 of 3
- #30Consumer Research274 freelancers · 🇲🇦 #1Top 11%🇲🇦#1 of 3
- #37Audience Research264 freelancers · 🇲🇦 #1Top 14%🇲🇦#1 of 1