Cyrielle Eldine L.

I’m a Bilingual Customer Service & Technical Support Specialist with over 6 years of experience helping businesses deliver seamless, human-centered client experiences. Whether you need expert technical support, customer account management, or team training and coaching, I can help your clients feel heard, valued, and supported. I’m skilled in: -Sales , telemarketing, tickets closing -Technical support for network, Internet, cable, satellite, digital phone, and computer systems -Customer relationship management, client retention, and account handling -Team training, floor support, and performance coaching -Tools and databases including PHP, MySQL, and Microsoft Office Fluent in English, French, and basic Spanish, I have dobe freelancing before , taking care of projects from start to finish and ensure every interaction is professional, patient, and solution-oriented. Communication is key, so I keep clients updated every step of the way. If you’re looking for a reliable, adaptable, and results-driven professional to elevate your customer experience, let’s work together!