Kevin V.

Monday.com Implementation Consultant/ Sr. Customer Success Manager

I bring over 9 years of experience across Implementation Consulting, Customer Success Management, Partner Development, and Technical Support, with the last 5+ years dedicated to driving customer success in SaaS and workflow automation environments. I specialize in implementing and optimizing monday.com and Make.com solutions to help teams scale efficiently and automate their operations. My background spans Cloud Security, Project Management, and Social Listening platforms, supporting both enterprise and global clients in Spanish, English and Portuguese. Core Expertise: * monday.com & Make.com Implementation, Automation, and Optimization * End-to-End Workflow Design & Process Mapping * System Integrations & Cross-Platform Data Synchronization * SaaS Ecosystem Architecture & Tool Stack Alignment * Change Management & Team Enablement for Platform Adoption * KPI Tracking, Dashboards & Data-Driven Reporting * Wrike (CWM), Prisma Cloud (CSPM, CWP, CAS)