Trystan J.
AI Agent & Automation Developer | PMO Expert | Smartsheet Expert
Transform Your Business with AI-Powered Automation & Enterprise Project Management With 20+ years leading digital transformation initiatives at BlackBerry, I help organizations streamline operations, cut costs, and accelerate delivery through custom AI agent development, Smartsheet implementation, and PMO optimization. What I Bring to Your Project: As a Certified AI Scientist (CAIS) and Master Project Manager (MPM, PMP), I've delivered measurable results including $1.5M+ in savings through automation, 50% security compliance improvements, and 25% efficiency gains across enterprise environments. Currently serving as Senior Manager of BlackBerry's IT PMO, I've successfully implemented Smartsheet and Microsoft Copilot Chat at the corporate, while mentoring teams to achieve 20% workflow improvements and 25% reduction in project delivery risks. My Core Expertise: ✓ AI Agent Development: Building intelligent automation solutions using MindStudio and advanced AI/ML frameworks to solve complex business challenges. ✓ Smartsheet Mastery: Corporate-level implementation, dashboard development, portfolio management, workflow automation, and team training for PMO optimization. ✓ Enterprise PMO Leadership: 20+ years managing multi-million dollar IT initiatives, leading cross-functional teams, and driving digital transformation across global organizations. ✓ Process Excellence: Agile methodologies, ITIL frameworks, stakeholder management, and data governance compliance. Published Leadership Author with a book on career advancement and effective communication, I combine technical expertise with proven leadership principles to deliver solutions that drive real business value. Technical Credentials: MBA, CAIS, PMP, BRMP, ITILF, CSM, MPM | Specialized in M365, cloud migrations, AI integration, and PMO process re-engineering. Ready to automate your workflows, optimize your PMO, or build custom AI agents? Let's discuss how my proven track record can accelerate your next project.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.6k
Billed in all: $3,879$3.9k
$854 in the last 6 months
Across 4 contracts
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 19% in ITIL
Ranked by MRR among everyone on Upwork with the skill.
- #4Digital Concourse Marketing Automation9 freelancers · 🇨🇦 #1Top 44%🇨🇦#1 of 2
- #43AI Instruction152 freelancers · 🇨🇦 #1Top 28%🇨🇦#1 of 4
- #48ITIL253 freelancers · 🇨🇦 #2Top 19%🇨🇦#2 of 9
- #60Smartsheet302 freelancers · 🇨🇦 #2Top 20%🇨🇦#2 of 7
- #87Project Management Office402 freelancers · 🇨🇦 #2Top 22%🇨🇦#2 of 11
- #188Project Management Professional892 freelancers · 🇨🇦 #5Top 21%🇨🇦#5 of 31
- #192Program Management776 freelancers · 🇨🇦 #7Top 25%🇨🇦#7 of 25
- #193Relationship Management870 freelancers · 🇨🇦 #4Top 22%🇨🇦#4 of 12