Blanche Abegaile T.

CUSTOMER SERVICE REPRESENTATIVE ABOUT ME I am 23 years old and is currently residing at Poblacion Occidental, Consolacion Cebu. I have been a Customer Service Representative for 1 year and 3 months for Telecommunication's account under Concentrix CVG Philippines Inc. I am a dedicated Customer Service Representative working in a telecommunications (telco) account, where I provide exceptional support to customers by addressing their inquiries, resolving technical and billing issues, and ensuring a positive overall experience. My role involves active listening, clear communication, and problem-solving to assist customers with their mobile, internet, cable and landline services. I take pride in maintaining professionalism and empathy in every interaction, aiming to build trust and satisfaction with each call. Through teamwork, adaptability, and a strong commitment to service quality, I contribute to the company's goal of delivering reliable