Antonia H.
Executive Assistant | Customer Support | CRM | Operations
I help busy founders, executives, and growing businesses stay organized, provide exceptional customer support, and streamline daily operations. With experience supporting companies across education, e-commerce, real estate, and food services, I specialize in keeping operations running efficiently while delivering outstanding customer experiences. Here's how I can help: ✔ Executive & Administrative Support ✔ Customer Support (Email, Live Chat & CRM) ✔ Shopify Order Management ✔ Zoho CRM & Customer Records ✔ WordPress & LearnDash Administration ✔ Calendar & Inbox Management ✔ Project Coordination ✔ SOP Documentation & Process Improvement ✔ Data Entry & Reporting ✔ Lead Management & Follow-up ✔ Microsoft Office & Google Workspace ✔ AI-Assisted Productivity (ChatGPT) I pride myself on being proactive, highly organized, detail-oriented, and quick to learn new systems. Whether it's managing customer inquiries, coordinating projects, maintaining CRMs, or supporting daily business operations, my goal is to make your workload lighter and your business more efficient. I communicate professionally, meet deadlines consistently, and genuinely care about providing excellent service. If you're looking for a reliable Executive Assistant who can quickly become an extension of your team, I'd love to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.6k
Billed in all: $9,431$9.4k
$545 in the last 6 months
Across 17 contracts
Across 20 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Research Summary
Ranked by MRR among everyone on Upwork with the skill.
- #8Research Summary253 freelancers · 🇨🇦 #1Top 3%🇨🇦#1 of 7
- #130Operations Management Software807 freelancers · 🇨🇦 #4Top 16%🇨🇦#4 of 10
- #150Report Writing2,074 freelancers · 🇨🇦 #3Top 7%🇨🇦#3 of 58
- #163Project Workflows1,289 freelancers · 🇨🇦 #4Top 13%🇨🇦#4 of 24
- #188Outreach Strategy1,628 freelancers · 🇨🇦 #5Top 12%🇨🇦#5 of 15
- #250Content Editing3,676 freelancers · 🇨🇦 #15Top 7%🇨🇦#15 of 97
- #307Task Coordination2,735 freelancers · 🇨🇦 #3Top 11%🇨🇦#3 of 32
- #486Calendar Management4,894 freelancers · 🇨🇦 #8Top 10%🇨🇦#8 of 49