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Antonia H.

Antonia H.

Executive Assistant | Customer Support | CRM | Operations

I help busy founders, executives, and growing businesses stay organized, provide exceptional customer support, and streamline daily operations. With experience supporting companies across education, e-commerce, real estate, and food services, I specialize in keeping operations running efficiently while delivering outstanding customer experiences. Here's how I can help: ✔ Executive & Administrative Support ✔ Customer Support (Email, Live Chat & CRM) ✔ Shopify Order Management ✔ Zoho CRM & Customer Records ✔ WordPress & LearnDash Administration ✔ Calendar & Inbox Management ✔ Project Coordination ✔ SOP Documentation & Process Improvement ✔ Data Entry & Reporting ✔ Lead Management & Follow-up ✔ Microsoft Office & Google Workspace ✔ AI-Assisted Productivity (ChatGPT) I pride myself on being proactive, highly organized, detail-oriented, and quick to learn new systems. Whether it's managing customer inquiries, coordinating projects, maintaining CRMs, or supporting daily business operations, my goal is to make your workload lighter and your business more efficient. I communicate professionally, meet deadlines consistently, and genuinely care about providing excellent service. If you're looking for a reliable Executive Assistant who can quickly become an extension of your team, I'd love to help.

🇨🇦Brossard, Canada$18/hr100% JSS4.12 (5)Since Oct 2025

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#38,474 / 412k
🇨🇦Country#671 / 7,133
Revenue, last 30 days
$858

Last 6 months: $7.6k

World#47,555 / 412k
🇨🇦Country#697 / 7,133
Total earnings
$8.8k

Billed in all: $9.4k

World#206,912 / 412k
🇨🇦Country#3,668 / 7,133
Per project
$588

$545 in the last 6 months

World#168,046 / 412k
🇨🇦Country#3,117 / 7,133
Projects, last 6 months
14

Across 17 contracts

35% fixed65% hourly
World#11,058 / 412k
🇨🇦Country#182 / 7,133
Projects in all
15

Across 20 contracts

40% fixed60% hourly
World#161,377 / 412k
🇨🇦Country#2,858 / 7,133

Earnings, last 30 days

$9.4k+$858 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8.5k$9.0k$9.5kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Research Summary

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Research Summary253 freelancers · 🇨🇦 #1Top 3%
  2. #130Operations Management Software807 freelancers · 🇨🇦 #4Top 16%
  3. #150Report Writing2,074 freelancers · 🇨🇦 #3Top 7%
  4. #163Project Workflows1,289 freelancers · 🇨🇦 #4Top 13%
  5. #188Outreach Strategy1,628 freelancers · 🇨🇦 #5Top 12%
  6. #250Content Editing3,676 freelancers · 🇨🇦 #15Top 7%
  7. #307Task Coordination2,735 freelancers · 🇨🇦 #3Top 11%
  8. #486Calendar Management4,894 freelancers · 🇨🇦 #8Top 10%