Umar F.

AI Automation Expert | AI Agents, RAG, n8n | Make & Claude Code

AI Automation Expert, AI Agent Developer, n8n Specialist, RAG Engineer, Workflow Automation Consultant, these are the many hats I have had the chance to wear, all in service of one goal: automations that pay for themselves in weeks. Whatever you need built, whether that is AI Agents, a workflow, or a full pipeline, send me an invite and I'll reply with a short personalised Loom walking through exactly how I'd automate it, no charge for that first look. WHAT I AUTOMATE Most of my work is Business Process Automation, taking a manual, repetitive process and turning it into a system that runs on its own. Lead handling and CRM Automation: qualification, routing, and follow up so no lead sits untouched, using forms, messaging APIs, and LLMs. Reporting and monitoring: workflows built in Make and Zapier that pull data from your tools, check it against the rules you set, and send you the summary, not the raw noise. Internal knowledge: a search or support assistant trained on your own documents, grounded with RAG, Prompt Engineering, and vector databases. Disconnected tools: reliable syncs between your CRM, spreadsheets, and SaaS apps over REST APIs and webhooks, so data stops needing a human to move it. Voice Agents that never sleep: built on Retell AI and Vapi, they qualify callers and hand off to a human only when it matters. WHAT I'VE ALREADY SHIPPED For an Italian menswear ecommerce brand, a daily automation that checks the store's catalog, SEO, and checkout flow, then emails a report every morning before anyone logs in. For a CPA firm, an inbox automation that reads every incoming email, pulls it into a knowledge base, and drafts a reply in each advisor's own writing style before they even open it. For a debt collection firm, a pipeline of Voice Agents that verify business contacts and qualify leads over the phone, running on n8n and Retell AI. For a payroll client, a workflow that reads raw timesheets, calculates commission splits, and outputs a file ready to import straight into Gusto. Currently live for a fashion brand's ad team, an automation that watches Meta Ads performance daily and drafts optimisation recommendations, with a human approval step before anything goes live. WHY WORK WITH ME From single workflows to full teams of AI Agents, every system above is in production for a real client today, not a demo. I am Top Rated on Upwork, and I have delivered AI Automation across ecommerce, accounting, debt collection, and logistics, so I am used to picking up a messy process fast and asking the right questions before I build. TOOLS I WORK IN n8n, Make, Zapier, Python, FastAPI, OpenAI and Anthropic APIs, Retell AI, Vapi, Pinecone, Supabase, Apify, ManyChat, Claude Code, REST APIs, Webhooks. If you've got a process still running on manual work, send me a message and I'll show you exactly where AI Automation fits.