Umar F.

Top Rated AI automation engineer. I build automations that pay for themselves within weeks, like a 10 hour payroll task now done in 10 minutes. Invite me and I'll send a free Loom showing how I'd automate yours. Whatever you need built, whether that is an AI agent, a single workflow, or a full pipeline, I start by learning your process and showing you where automation fits, at no charge. WHAT I AUTOMATE Most of my work is Business Process Automation, taking a manual, repetitive process and turning it into a system that runs on its own. Lead handling and CRM Automation: qualification, routing, and follow up so no lead sits untouched, using forms, messaging APIs, and LLMs. Reporting and monitoring: workflows built in Make and Zapier that pull data from your tools, check it against the rules you set, and send you the summary, not the raw noise. Internal knowledge: a search or support assistant trained on your own documents, grounded with RAG, Prompt Engineering, and vector databases. Disconnected tools: reliable syncs between your CRM, spreadsheets, and SaaS apps over REST APIs and webhooks, so data stops needing a human to move it. Voice Agents that never sleep: built on Retell AI and Vapi, they qualify callers and hand off to a human only when it matters. WHAT I'VE ALREADY SHIPPED Italian menswear brand: daily catalog, SEO, and checkout report, turning a 1.5 hour manual check into a 5 minute read. Saves 35 hours a month. CPA firm: inbox automation that drafts replies in each advisor's own writing style, cutting email triage from 2 to 3 hours a day down to 30 minutes. Saves 45 hours per advisor a month. Debt collection firm: Voice Agent pipeline that verifies contacts and qualifies leads by phone, replacing manual calling and cutting call time by about 90%. Payroll client: automated timesheet and commission calculation feeding straight into Gusto, replacing a 10 hour weekend task with a 10 minute run. Saves 40 hours a month. Fashion brand ad team: daily Meta Ads monitoring with drafted optimisation recommendations, cutting review time from 45 to 10 minutes. Saves 17 hours a month. WHY WORK WITH ME From single workflows to full teams of AI Agents, every system above is in production for a real client today, not a demo. I am Top Rated on Upwork, and I have delivered AI Automation across ecommerce, accounting, debt collection, and logistics, so I am used to picking up a messy process fast and asking the right questions before I build. TOOLS I WORK IN n8n, Make, Zapier, Python, FastAPI, OpenAI and Anthropic APIs, Retell AI, Vapi, Pinecone, Supabase, Apify, ManyChat, Claude Code, REST APIs, Webhooks. If you've got a process still running on manual work, send me a message and I'll show you exactly where AI Automation fits.