Russell Patrique C.

Hi! I’m Russell Patrique Cabang, a Customer Service and Outbound Sales Specialist with extensive experience in billing, account management, technical support, and transportation assistance. I’m passionate about helping businesses deliver exceptional customer experiences while boosting sales performance through persuasive communication and personalized service. In customer service, I focus on resolving inquiries efficiently, managing billing or account issues, and ensuring every customer interaction ends with satisfaction and trust. In outbound sales, I’m skilled at engaging potential customers through calls and messages, handling objections, presenting tailored solutions, and guiding clients through smooth booking or purchase processes — all while meeting or exceeding performance goals. ✅ What I can help you with: -Outbound and inbound sales support -Customer service (billing, account, and order inquiries) -Appointment setting and lead follow-up -Technical troubleshooting (VoIP, apps, messaging) -Admin and back-office assistance I’m goal-driven, adaptable, and detail-oriented, with a strong commitment to results and client satisfaction. Whether it’s converting leads, solving problems, or improving daily operations, I bring professionalism, empathy, and consistency to every task. Let’s work together to strengthen your customer relationships and grow your sales!