Lucia C.

I specialize in remote operations where accuracy, consistency, and good judgment matter. Over the past few years, I've built experience across three closely related areas: Content Moderation & Community Safety, Research & Lead Generation, and Data Quality. Whether I'm reviewing user-generated content, researching official public records across Europe, or building clean, reliable databases, my focus is always the same: delivering accurate work that clients can trust. Most recently, I worked on large-scale research and lead generation projects across Spain, Portugal, Italy, Germany, Belgium, and the Netherlands. This involved researching official government registries, identifying certified professionals, verifying information from multiple sources, building CRM-ready databases, standardizing datasets, performing manual quality checks, and preparing accurate data for outreach campaigns. Alongside this, I've worked as a Content Moderator and QA Specialist, maintaining a 99.91 QA score while reviewing user-generated content under detailed policies and evolving guidelines. I'm comfortable making consistent decisions, auditing automated results, and helping maintain safe online communities. I also served as a moderator for the official Pokémon TCG Pocket Discord community with more than 300,000 members, supporting users, enforcing community guidelines, and collaborating with the moderation team. ⭐Here's how I can help: • Content Moderation & Community Safety • Internet & Market Research • Lead Generation & List Building • Database Building & Data Management • Data Cleaning, Verification & Quality Assurance • Google Sheets & Excel • Customer Support (Email & Chat) • Community Moderation & Discord Management Clients value me for being reliable, highly organized, and detail-oriented. I enjoy structured work, communicate clearly, and take pride in delivering accurate results on time. If you're looking for someone who can quickly become a dependable part of your team, I'd be happy to discuss your project.