Adela P.
Customer Support & Virtual Assistant | Bilingual Czech/English
I help businesses deliver clear communication, reliable support, and smooth day-to-day operations — especially in fast-paced, customer-focused environments. With a background in Michelin-star hospitality leadership, I’m used to handling high pressure, detailed processes, and high expectations. I bring that same precision and calm to remote work such as: • Customer & chat support • Email handling and inbox management • Data entry, CRM updates, and admin support • Online and market research • Transcription, proofreading, and translation (Czech ↔ English) • Content moderation and UGC support I’m fast, detail-oriented, and comfortable working long hours when needed. Clients value my clear communication, reliability, and ability to represent their brand professionally. If you need someone you can trust to handle tasks accurately and communicate confidently with customers or users — I’m ready to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.5k
Billed in all: $3,442$3.4k
$254 in the last 6 months
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 20% in Proofreading
Ranked by MRR among everyone on Upwork with the skill.
- #30Czech to English Translation113 freelancers · 🇨🇿 #19Top 27%🇨🇿#19 of 68
- #31English to Czech Translation125 freelancers · 🇨🇿 #27Top 25%🇨🇿#27 of 93
- #33Czech143 freelancers · 🇨🇿 #24Top 23%🇨🇿#24 of 92
- #447Content Moderation1,144 freelancers · 🇨🇿 #2Top 39%🇨🇿#2 of 2
- #1,022Customer Experience2,788 freelancers · 🇨🇿 #2Top 37%🇨🇿#2 of 3
- #1,490Quality Assurance4,092 freelancers · 🇨🇿 #5Top 36%🇨🇿#5 of 8
- #1,937Email Management4,968 freelancers · 🇨🇿 #1Top 39%🇨🇿#1 of 1
- #2,083General Transcription8,318 freelancers · 🇨🇿 #9Top 25%🇨🇿#9 of 29