Eleanor R.

With a background managing multiple luxury estates for an Ultra-High-Net-Worth (UHNW) family, I bring extensive hands-on experience in property management, household administration, and personal assistance. I’ve overseen daily estate operations, coordinated staff and vendors, managed maintenance schedules and budgets, and supported principals with diary management, travel logistics, and visa arrangements, always with absolute discretion and precision. Before transitioning to estate management, I built a strong foundation in high-end hospitality as a Chief Stewardess on superyachts, where I led interior teams, maintained 5-star service standards, and ensured every detail of guest experience exceeded expectations. This taught me to combine meticulous organization, leadership, and adaptability, qualities that continue to define my approach today. Alongside my property management and personal assistant work, I launched and manage a successful digital Etsy shop, where I handle SEO optimization, product listings, customer communication, and algorithm-driven growth strategies. I also have a strong understanding of short-term rental platforms such as Airbnb and VRBO, including how to optimize listings, manage guest relations, and maintain 5-star ratings through efficient systems and exceptional service. My core strengths include: 🏡 Luxury Property & Estate Management – on-site operations, vendor and staff coordination, scheduling, and budgeting 🗓️ Personal & Executive Assistance – travel coordination, calendar management, household admin, and private errands 🛥️ Superyacht Leadership & Customer Service – staff management, event preparation, and refined hospitality standards for the highest level of customer care. 💻 Digital Business Management – SEO, e-commerce, customer relations, and listing optimization 🌍 Short-Term Rental Support – Airbnb/VRBO optimization, guest messaging, and review management I blend high-end service experience with digital and organizational expertise, offering clients a trusted, detail-oriented professional who ensures everything runs smoothly — whether it’s a household, property, or online business.