Angelica M.
Customer Service Associate
Results-driven Customer Service Professional and Roadside Assistance Dispatcher with proven experience managing high-volume calls and coordinating urgent service requests across the US. I specialize in real-time dispatch, vendor coordination, and delivering fast, solution-focused support in high-pressure environments. I bring strong communication skills, attention to detail, and the ability to multitask efficiently while maintaining accuracy in CRM and dispatch systems. If you’re looking for a dependable, proactive, and highly organized team member who can represent your brand professionally and handle time-sensitive operations with confidence — I’m ready to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.5k
Billed in all: $6,828$6.8k
Earnings, last 30 days
Skill rankings: Top 19% in Critical Thinking Skills
Ranked by MRR among everyone on Upwork with the skill.
- #108Critical Thinking Skills573 freelancers · 🇵🇭 #53Top 19%🇵🇭#53 of 195
- #161Multitasking598 freelancers · 🇵🇭 #77Top 27%🇵🇭#77 of 278
- #383Time Management1,763 freelancers · 🇵🇭 #175Top 22%🇵🇭#175 of 687
- #3,456Email Communication14,123 freelancers · 🇵🇭 #1,951Top 24%🇵🇭#1,951 of 6,862