Yasmin S.

𝐈’𝐦 𝐚 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐰𝐢𝐭𝐡 𝐡𝐚𝐧𝐝𝐬-𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐞𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐚𝐧𝐝 𝐫𝐞𝐦𝐨𝐭𝐞 𝐭𝐞𝐚𝐦𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐞𝐦𝐚𝐢𝐥, 𝐜𝐡𝐚𝐭, 𝐜𝐚𝐥𝐥𝐬, 𝐚𝐧𝐝 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐭𝐢𝐜𝐤𝐞𝐭𝐬. I help businesses keep customers informed, resolve issues quickly, and make sure follow-ups don’t get missed. My experience includes order support, order tracking, returns and refunds, shipment follow-ups, product questions, customer issue resolution, Shopify support, CRM updates, and day-to-day ecommerce operations. 𝐖𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐰𝐢𝐭𝐡: • Customer Support Email, Chat, Calls & Tickets • Shopify Customer Support & Ecommerce Support • Order Processing, Tracking & Fulfillment Support • Returns, Refunds & Exchanges • Shipment & Delivery Follow-Ups • Product & Order Questions • Customer Issue Resolution • CRM & Ticket Management • Customer Data & Record Updates • Ecommerce Store Support • Research, Data Entry & Administrative Support • Follow-Up and Case Management 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡: Shopify, Zendesk, Freshdesk, Intercom, Crisp, HubSpot, GoHighLevel, Google Sheets, Excel, Slack, Gmail, WordPress, ChatGPT, Claude and Gemini. I’m organized, responsive, detail-oriented, and comfortable working independently. When a customer issue comes to me, I focus on understanding the problem, finding the right solution, communicating clearly, and following up until the task is completed. I’m particularly interested in long-term customer support and ecommerce operations relationships where I can become a reliable part of the team rather than simply completing one-off tasks. If you need someone who can handle customer communication while also supporting the operational side of your ecommerce business, I’d be happy to help. 📩 Ready to reclaim your time? Send me an 𝐢𝐧𝐯𝐢𝐭𝐞 or drop a 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 let's talk about what's slowing your business down, and I'll show you how I can fix it.