Yousuf Talukder P.

I’m a sales and communication professional with 4+ years of hands-on experience in cold calling, lead qualification, appointment setting, client follow-ups, and vendor/contractor management. I’ve worked across multiple industries—MCA, Property Preservation & Maintenance, Digital Marketing, Home Care and Taxi Dispatch - helping clients in the USA, UK and Canada achieve their goals in B2B and B2C. I’ve handled the full sales and project cycle end-to-end: starting as an MCA agent, growing into a Closer and trainer, and even building a custom CRM to streamline workflows. I’ve also managed multi-state vendor and contractor operations Beyond CRMs, I’ve developed and maintained fully functional websites/software and internal tools for small and mid-sized businesses to support day-to-day operations, reporting, and growth. I’ve also handled lead sourcing and generation for home care, taxi dispatch, and storage/trial-based businesses — working directly with raw data, outreach workflows, and systems to make sure nothing breaks in operation when volume increases. My background spans three core operational areas that every growing business eventually needs: • Reliable software systems • Structured outreach & communication • Clean, usable data Instead of treating these as separate silos, I understand how they connect — and I work accordingly. I’m a Computer Science graduate, with early experience in sales and outreach. CORE SPECIALIZATIONS: Cold Calling, Outreach & CRM Operations - Focus: Conversations → structure → results Work Includes: Sales & Lead Generation Cold and warm calling, telemarketing, lead qualification, objection handling. Appointment & Growth Support Appointment setting, calendar coordination, follow-ups, and re-engaging inactive leads. Customer & Client Communication Support calls, status updates, handling inquiries, and client relation. Operational & Coordination Outreach Vendor and contractor outreach, onboarding, scheduling, dispatch coordination, and internal team communication. Follow-Through & Reporting Detailed call notes, summaries, CRM updates, and structured reporting. Software Development & Automation - Focus: System ownership, reliability, scalability Work Includes: System fixing & modernization Internal tools & CRMs Backend & APIs Business automation AI-enabled features (when useful) Data Entry & Data Support - Focus: Accuracy, structure, usability Work Includes: Data Entry (Excel, Google Sheets, CSV) Data Cleaning & Formatting PDF to Excel / Word Conversion Basic Web Scraping & Data Collection Data Labeling & Categorization Copy-Paste & Online Research Fixing Errors & Duplicates File Conversion (CSV, XLSX, TXT) Who I Work Best With • Founders & business owners • Operations-heavy companies • Teams scaling beyond spreadsheets • Clients who value structure and accountability Call to Action If your business depends on software, outreach, or data, send me the details. I’ll help you figure out what actually needs to be fixed, built, or organized — before wasting time or money. TOOLS & WORK ENVIRONMENT • Custom CRMs & internal tools • Spreadsheets, databases, dashboards • Dialers, lead systems, reporting tools • Team-based execution when required ENGAGEMENT TYPES • One-time tasks • Ongoing support • Long-term operational roles • Retainer-based work