Piyush J.

If you are looking for a 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿 who can architect, build, optimize, and deliver enterprise-grade ServiceNow solutions, I can help. I bring 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 of experience as 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗟𝗲𝗮𝗱 across ServiceNow development, ITSM/ITOM, workflow automation, integrations, and large-scale transformation projects. I combine deep technical expertise with strong project and program management skills to deliver solutions that are stable, scalable, and aligned with business goals. 💼𝑾𝒉𝒐 𝑰 𝑨𝒎 I am 𝗣𝗶𝘆𝘂𝘀𝗵 𝗝𝗮𝗶𝗻, 𝗮 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 with a strong background in: • Application development • ITSM processes • Workflow automation • Enterprise integrations • Project & program delivery • ITIL-driven service operations I’ve delivered 100+ successful 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗮𝗻𝗱 𝗜𝗧𝗦𝗠 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 for global clients across public sector, telecom, finance, and enterprise environments. 🔑 𝑾𝒉𝒂𝒕 𝑰 𝑫𝒆𝒍𝒊𝒗𝒆𝒓 (𝑬𝒏𝒅-𝒕𝒐-𝑬𝒏𝒅) ✔ ServiceNow Development & Architecture • Custom applications • Scoped apps • ITSM, ITOM, CSM, HRSD, GRC configurations • Catalog items, workflows, Flow Designer • Business Rules, Script Includes, Client Scripts • REST/SOAP integrations • CMDB modeling & automation • Performance Analytics dashboards • Security, governance, and compliance models ✔ Process Automation & Integrations • API integrations with ERP, CRM, HR tools • Automated onboarding/offboarding • Incident, Change, Problem workflows • SLA-driven task automation • System-to-system data sync ✔ Program & Project Management • ITSM transformation programs • ServiceNow rollout & adoption • Sprint planning, backlog management • KPI reporting, OKRs, analytics dashboards • Large multi-team coordination (Agile) 🌟 𝑨𝒅𝒅𝒊𝒕𝒊𝒐𝒏𝒂𝒍 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 • Jira, Asana, Airtable project governance • ITIL best practices • Asset Management & CMDB • Automation with Node.js + ServiceNow APIs • xAssets, HR systems, ITOM discovery • Change & Risk Management 📌 𝑪𝒆𝒓𝒕𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔 & 𝑭𝒐𝒖𝒏𝒅𝒂𝒕𝒊𝒐𝒏𝒔 • ServiceNow Certified Application Developer (CAD) • ServiceNow Certified System Administrator (CSA) • ITIL Foundations • Agile PM Expertise 🚀 𝑾𝒉𝒚 𝑪𝒍𝒊𝒆𝒏𝒕𝒔 𝑾𝒐𝒓𝒌 𝑾𝒊𝒕𝒉 𝑴𝒆 ✔ 10+ years in ServiceNow & enterprise IT ✔ Proven experience leading cross-functional teams ✔ Strong communication, documentation, and execution discipline ✔ Ability to architect and build solutions ✔ Business-first mindset: technology aligned to outcomes ✔ Consistent 5-star feedback and repeat clients 🤝𝑳𝒆𝒕’𝒔 𝑾𝒐𝒓𝒌 𝑻𝒐𝒈𝒆𝒕𝒉𝒆𝒓 If you need a 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿 who can develop, architect, automate, and lead, I am ready to help. Whether it's a new implementation, process optimization, integrations, or a full-scale transformation project... I can deliver with clarity and precision. 𝑺𝒆𝒏𝒅 𝒎𝒆 𝒂 𝒎𝒆𝒔𝒔𝒂𝒈𝒆, 𝒂𝒏𝒅 𝒍𝒆𝒕’𝒔 𝒃𝒖𝒊𝒍𝒅 𝒔𝒐𝒎𝒆𝒕𝒉𝒊𝒏𝒈 𝒐𝒖𝒕𝒔𝒕𝒂𝒏𝒅𝒊𝒏𝒈 𝒕𝒐𝒈𝒆𝒕𝒉𝒆𝒓.