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Malia M.
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Malia M.

Email/SMS Digital Marketing Expert | DTC eCommerce Specialist

Are you looking for someone who can take your Email and SMS marketing from basic broadcasts to a fully built, high-performing revenue engine, and also knows their way around an eCommerce store inside and out? Then we're already off to a good start. 🚀⚡ I help brands grow from two directions at once: through owned marketing channels that actually convert, and through eCommerce operations that run smoothly and sell effectively. After 7+ years in digital marketing and 5+ years in eCommerce, I've learned that the brands that win are the ones where the inbox and the storefront are working together, and that's exactly what I help build. On the Email & SMS side: I build and scale full lifecycle programs, not just one-off campaigns. That means defining brand voice, designing clean templates, building automation flows, segmenting audiences, and creating touchpoints that feel intentional and on-brand. I've migrated ESPs without disruption, rebuilt dormant lists into engaged audiences, and written subject lines so good that subscribers posted them to their Instagram stories. On the eCommerce side: I've managed Shopify stores end-to-end: product uploads, SKU management, site merchandising, seasonal page builds, PDP creation, inventory coordination, and A/B testing to improve the overall shopping experience. I've supported product launches, managed content calendars, and kept storefronts running clean and converting consistently across multiple brands at once. Core Capabilities: 📩 Email & SMS program development (from the ground up) ⚙️ Automation flows, segmentation & A/B testing strategies ✍️ Brand voice development + copy + template design 🛒 Shopify store management, merchandising & product uploads 📦 SKU management, PDP creation & inventory coordination 📊 Analytics, reporting, and data-led decision making 🤝 Cross-team collaboration and end-to-end project ownership Platform experience: Klaviyo (5 years) · Attentive (2 years) · Mailchimp (8 years) · WordFly (2 years) · ShopifyPlus (5 years) · Asana (7 years) · HubSpot How I Work: I ask the right questions first, spot opportunities fast, and turn scattered tactics into a smooth, scalable system. I bring strategy, creativity, and execution together so your marketing doesn't just look good, it performs. No fluff. No chaos. Just clear, measurable results. Whether you need: ✔ A full lifecycle email & SMS build ✔ An ESP migration without headaches ✔ Stronger conversions and smarter segmentation ✔ A Shopify store that's organized, optimized, and running smoothly ✔ Campaigns and flows that actually sound like your brand ✔ Ongoing support across marketing and eCommerce operations ...I'm here to make the whole thing efficient, effective, and honestly pretty enjoyable. Let's build something that works together. ✨📈

🇺🇸Los Angeles, United States$60/hr100% JSS5.00 (3)Since Nov 2025
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Earnings and projects

MRR
$887

Last 6 months ÷ 6

World#53,426 / 412k
🇺🇸Country#8,658 / 62.1k
Revenue, last 30 days
$464

Last 6 months: $5.3k

World#64,954 / 412k
🇺🇸Country#8,537 / 62.1k
Total earnings
$8.2k

Billed in all: $8.5k

World#213,157 / 412k
🇺🇸Country#33,953 / 62.1k
Per project
$1.4k

$887 in the last 6 months

World#101,599 / 412k
🇺🇸Country#17,285 / 62.1k
Projects, last 6 months
6
33% fixed67% hourly
World#34,405 / 412k
🇺🇸Country#4,906 / 62.1k
Projects in all
6

Across 7 contracts

29% fixed71% hourly
World#250,290 / 412k
🇺🇸Country#35,789 / 62.1k

Earnings, last 30 days

$8.5k+$464 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8,000$8,250$8,500$8,750Oct 8Oct 23Nov 7

Skill rankings: Top 12% in Brand Identity

Ranked by MRR among everyone on Upwork with the skill.

  1. #8SMS Module Setup48 freelancers · 🇺🇸 #3Top 17%
  2. #106SMS521 freelancers · 🇺🇸 #35Top 20%
  3. #133Email Campaign Optimization828 freelancers · 🇺🇸 #23Top 16%
  4. #239Email & Newsletter1,804 freelancers · 🇺🇸 #54Top 13%
  5. #240Shopify Marketing1,429 freelancers · 🇺🇸 #18Top 17%
  6. #296Email Campaign1,929 freelancers · 🇺🇸 #45Top 15%
  7. #303Shopify Dropshipping2,301 freelancers · 🇺🇸 #14Top 13%
  8. #344Email Design2,188 freelancers · 🇺🇸 #69Top 16%