Louie D.
GoHighLevel Expert | CRM & AI Automation for Med Spas & Clinics
I build GoHighLevel revenue systems for med spas, health practices, home care agencies, and established service businessesβconnecting every enquiry to qualification, booking, payment, follow-up, and reporting in one CRM. π 4 years specialising in GoHighLevel | HighLevel Certified Admin | 17 Upwork contracts | Nearly 1,000 hours Most businesses donβt lose enquiries because their team doesnβt care. They lose them because follow-up lives in someoneβs headβand that person is serving a client, answering the phone, or managing the rest of the business. π§ I build the system that remembers. ββββββββββββββββββββ π― π§ππ π’π¨π§ππ’π ππ¦ β’ Every new enquiry receives a fast, appropriate response β’ Leads are qualified and routed to the correct person β’ Unbooked prospects receive structured follow-up β’ Consultations, assessments, and estimates are tracked β’ Bookings, reminders, and payments require less administration β’ Management can see where opportunities are converting or being lost β’ Previous customers can be reactivated at the appropriate time ββββββββββββββββββββ βοΈ πͺπππ§ π ππ¨πππ β’ Complete GoHighLevel CRM architecture and account setup β’ Pipelines, custom fields, tags, lead routing, and task assignment β’ Website, WhatsApp, Facebook, Instagram, email, and SMS integrations β’ Missed-call text-back and enquiry-recovery workflows β’ AI conversation and voice agents with human handover β’ Booking, calendar, reminder, and cancellation-recovery systems β’ Stripe deposits, checkout pages, and payment automation β’ Long-term nurture, rebooking, and database-reactivation campaigns β’ Funnels, landing pages, forms, surveys, and membership portals β’ Make, Zapier, n8n, API, and webhook integrations β’ Snapshots, migrations, workflow audits, and troubleshooting β’ Reporting, documentation, team training, and ongoing optimisation ββββββββββββββββββββ π π¦πππππ§ππ πͺπ’π₯π π¬οΈ PRIMAL BREATH & COACHING Rebuilt the live-event enrolment system across the funnel, qualification form, calendar, SMS, and email reminders. The more intentional qualification journey helped produce approximately 80% attendance among booked participants. π CATHERINE MALEY Built a book-launch funnel and paid Practice Performance Audit journey for a plastic surgery and aesthetics consultancy. The system included landing pages, Stripe checkout, confirmation flows, and the supporting CRM automation. π THE BRIONES GROUP Developed the intake pipeline, referral tracking, and onboarding automation for a home care business. I have also provided onboarding and technical support for Extendly, Krista Mashore Coaching, and Tradie Web Guys. That experience has given me an inside view of hundreds of agency subaccountsβand a wide range of broken, incomplete, and unnecessarily complicated GoHighLevel configurations. ββββββββββββββββββββ π οΈ ππ’πͺ π πͺπ’π₯π I donβt begin by installing a generic snapshot. I first map: β’ How enquiries currently enter the business β’ Where responsibility changes hands β’ Which steps rely on manual follow-up β’ Where prospects stop moving β’ Which revenue opportunities are being missed From there, I design the CRM architecture, implement the workflows, test every route, document the system, and train the team. For health and medical businesses, AI handles approved administrative communication, qualification, booking, and routing only. Clinical decisions and advice always remain with qualified practitioners. ββββββββββββββββββββ β πͺπβπ₯π π ππ’π’π πππ§ ππβ¦ Youβre already generating enquiries, but too many are disappearing between first contact and a booked appointment, assessment, estimate, or paid service. You donβt need another isolated funnel. You need an organised operating system behind the entire customer journey. ββββββββββββββββββββ π¬ π‘ππ«π§ π¦π§ππ£ Message me with: 1. Your monthly enquiry volume 2. How many enquiries become appointments or customers 3. Your current software and enquiry channels 4. The part of the process creating the most friction If the project looks like a good fit, Iβll identify the first system I would prioritise and recommend the appropriate build scope.