Angelica A.
Customer Service | Digital Literacy, Computer Skills
With almost seven years of experience in customer service and a recent successful transition into telemarketing, I offer a strong blend of customer-focused support and sales-driven communication. Throughout my career, I’ve developed advanced interpersonal skills, active listening, and the ability to quickly assess customer needs. As a telemarketer, I’ve further strengthened my persuasion techniques, lead-qualification skills, and ability to overcome objections while maintaining professionalism and empathy. I bring reliability, adaptability, and a results-oriented mindset to every role, along with a proven ability to meet targets, manage high-volume interactions, and create positive customer experiences.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.7k
Billed in all: $6,393$6.4k
Earnings, last 30 days
Skill rankings: Top 15% in Microsoft Word
Ranked by MRR among everyone on Upwork with the skill.
- #1,184Telemarketing4,857 freelancers · 🇵🇭 #541Top 24%🇵🇭#541 of 2,174
- #1,945Microsoft Word12,572 freelancers · 🇵🇭 #855Top 15%🇵🇭#855 of 3,810
- #5,800Microsoft Excel32,523 freelancers · 🇵🇭 #2,202Top 18%🇵🇭#2,202 of 9,316
- #9,557Customer Service37,167 freelancers · 🇵🇭 #5,324Top 26%🇵🇭#5,324 of 18,590