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Haidy M.

Haidy M.

Customer Service | Tech Support | Call, Chat & Back-Office Expert

Experienced Banking & Technical Support Specialist | Program Operations | Customer Care handle calls, chats, and back-office tasks efficiently. I excel at resolving customer issues, troubleshooting technical problems, and ensuring smooth daily operations with clear communication and a focus on client satisfaction.

🇪🇬Alexandria, Egypt$6/hr90% JSSSince Nov 2025

Earnings and projects

MRR
$897

Last 6 months ÷ 6

World#52,983 / 412k
🇪🇬Country#621 / 6,384
Revenue, last 30 days
$1k

Last 6 months: $5.4k

World#41,050 / 412k
🇪🇬Country#463 / 6,384
Total earnings
$8.9k

Billed in all: $9.2k

World#206,118 / 412k
🇪🇬Country#2,631 / 6,384
Per project
$8.9k

$1.8k in the last 6 months

World#18,364 / 412k
🇪🇬Country#149 / 6,384
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇪🇬Country#845 / 6,384
Projects in all
1

Across 4 contracts

0% fixed100% hourly
World#360,671 / 412k
🇪🇬Country#5,638 / 6,384

Earnings, last 30 days

$9.2k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8k$9k$10kOct 8Oct 23Nov 7

Skill rankings: Top 13% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

  1. #17SAP CRM91 freelancers · 🇪🇬 #1Top 19%
  2. #95Complaint Management355 freelancers · 🇪🇬 #2Top 27%
  3. #165Problem Resolution837 freelancers · 🇪🇬 #6Top 20%
  4. #265Training & Development1,511 freelancers · 🇪🇬 #4Top 18%
  5. #498Product Knowledge2,128 freelancers · 🇪🇬 #8Top 23%
  6. #1,340Phone Communication6,538 freelancers · 🇪🇬 #30Top 20%
  7. #2,465Technical Support11,267 freelancers · 🇪🇬 #60Top 22%
  8. #4,276Microsoft Excel32,523 freelancers · 🇪🇬 #44Top 13%