Lais O.

Specializing in UX audits, flow optimization, and strategic reviews to drive user retention and business growth. My projects have achieved: + 10% increase in login success; + 26% increase in active app users; + App user retention increased from 40 seconds to 29 minutes; - Reduced support tickets from 57,000 to 35,000. I help early-stage companies achieve measurable results, from identifying friction through deep-dive UX audits to fixing complex flows that expand user retention. How I can help you: - UX Audits & Reviews: I provide a professional eye to identify exactly where users are dropping off and map out actionable fixes. - Flow Optimization: Streamlining complex user journeys to reduce friction and improve conversion. - MVP Strategy: Building the right foundation so you can scale without technical or design debt. - Scalable Systems: Developing high-quality UI and Design Systems that speed up your dev team. - Gamification Strategy: Applying behavioral psychology and reward systems to transform passive users into high-engagement advocates. A little more about me: I’ve worked across tech, health, finance, and crypto, and if there’s one thing I’ve learned, it’s that nothing is built alone. I thrive on constructive feedback and close collaboration with founders and engineers. If you’re looking for a partner to help clarify your product’s vision, please, invite me to your project!