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Frenzess Viviene N.

Frenzess Viviene N.

Customer Service & Tech Support | Information Analysis, Data Analysis

PROFILE I am an experienced professional with a strong background in customer service, account management, and data analysis. Skilled in managing high volumes of inquiries and tickets, resolving billing disputes, and overseeing email and text message marketing campaigns. Proven ability to communicate effectively with offshore and onshore teams, collaborate with suppliers, and achieve service targets. Adept at providing excellent customer support, resolving complaints, and ensuring customer satisfaction.

🇵🇭Kidapawan, Philippines$8/hr90% JSSSince Nov 2025

Earnings and projects

MRR
$881

Last 6 months ÷ 6

World#53,733 / 412k
🇵🇭Country#10,361 / 56.3k
Revenue, last 30 days
$909

Last 6 months: $5.3k

World#45,735 / 412k
🇵🇭Country#9,476 / 56.3k
Total earnings
$9.6k

Billed in all: $10k

World#199,633 / 412k
🇵🇭Country#32,349 / 56.3k
Per project
$3.2k

$1.8k in the last 6 months

World#52,494 / 412k
🇵🇭Country#11,750 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
3

Across 4 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$10.5k+$909 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.5k$10.0k$10.5kOct 8Oct 23Nov 7

Skill rankings: Top 15% in Data Analytics

Ranked by MRR among everyone on Upwork with the skill.

  1. #382Data Analytics2,601 freelancers · 🇵🇭 #58Top 15%
  2. #1,367Phone Communication6,538 freelancers · 🇵🇭 #652Top 21%
  3. #2,515Technical Support11,267 freelancers · 🇵🇭 #1,466Top 22%
  4. #7,384Customer Service37,167 freelancers · 🇵🇭 #4,081Top 20%