Elianny P.

Customer Service Representative | Spanish Calls | Appointment Scheduling I am a dedicated and reliable Virtual Assistant with strong experience in customer service, appointment scheduling, and administrative support. I am a native Spanish speaker with hands-on experience managing client communication, organizing schedules, and providing professional support in fast-paced environments. I have worked in customer service, real estate support, hospitality, and administrative roles, where I handled phone calls, emails, scheduling, problem-solving, and client assistance. I am comfortable working with both inbound and outbound communication and ensuring every task is completed accurately and efficiently. What I can do for you: • Inbound and outbound customer calls in Spanish • Appointment scheduling and calendar management • Customer support and issue resolution • Email management and administrative tasks • Data entry and organization • Following scripts while maintaining a natural and professional tone I am organized, responsible, detail-oriented, and able to multitask effectively. I am also quick to learn new systems and always maintain a positive and professional attitude with clients. I am available to start immediately and ready to contribute to your team. Let’s work together!