Tyara Pundhi O.

With more than 1,200 hours completed on Upwork, I help Australian and international businesses improve their operations, organise their systems and reduce repetitive administrative work. I bring more than seven years of professional experience across Indonesia and Australia, including three years working on-site in Sydney and ongoing remote support for Australian businesses. My experience combines executive support, business analysis, digital operations and practical workflow automation. How I can support your business Executive and Operational Support Executive calendar, inbox and meeting coordination Professional correspondence and document preparation Client intake and administrative workflow management Webinar, meeting and stakeholder coordination Standard operating procedures and process documentation Business Analysis and Process Improvement Business requirements gathering Current-state and future-state process mapping Workflow analysis and improvement User acceptance testing CRM and system implementation support Data preparation, validation and reporting AI, CRM and Workflow Automation Microsoft Copilot Studio agent development Microsoft SharePoint knowledge and document systems Microsoft Power Automate workflows GoHighLevel CRM, client intake and notification automation Odoo CRM and email marketing support Automated Word document and report generation Websites and Digital Operations WordPress and Elementor website management Landing pages and holding pages CRM contact imports and database cleaning Email campaign setup SEO content and website updates Canva and social media content production Platforms and tools Microsoft 365, SharePoint, Teams, Power Automate, Copilot Studio, GoHighLevel, Odoo, WordPress, Elementor, Shopify, Actionstep, Canva, Google Workspace, Calendly, Zoom, Excel and CRM platforms. Australian business experience Having worked on-site in Sydney for three years, I understand Australian workplace communication, professional standards, client expectations and business processes. I now provide reliable remote support from Indonesia while continuing to work closely with Australian teams. I am particularly suited to professional services, legal, consulting, construction, marine, industrial and B2B organisations that need someone who can manage day-to-day operations while also improving the systems behind them.