Alcesta F.
Insurance Professional | Customer Service | Research & Outreach
Skills Customer inquiry handling | Data entry | Writing skills | Computer operation | Customer expectation management | Customer support specialist experience | SMS customer support | Billing issue inquiries | Customer service under pressure | Processing cash transactions | Ethernet | Data interpretation | Call center agent experience | Order inquiry handling | Customer self-service portals | Social media platforms | Analysis skills | Customer service | Customer complaint resolution | Customer relationship building | Customer support experience within retail industry | Customer service knowledge base | Computer literacy | Providing product information | Customer service through social media | Upselling | Professionalism | Technical Pro ciency | Live chat | Call center experience | Phone etiquette | Email customer support | Appointment scheduling | Microsoft Excel | Phone customer support |
Earnings and projects
Last 6 months ÷ 2, the fewest it counts (since Sep 2026)
Last 6 months: $3.5k
Billed in all: $3,716$3.7k
$581 in the last 6 months
Across 7 contracts
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Administrative Support
Ranked by MRR among everyone on Upwork with the skill.
- #36Insurance435 freelancers · 🇺🇸 #9Top 8%🇺🇸#9 of 69
- #138Healthcare1,767 freelancers · 🇺🇸 #33Top 8%🇺🇸#33 of 342
- #1,808Administrative Support27,851 freelancers · 🇺🇸 #196Top 6%🇺🇸#196 of 2,293
- #2,718Customer Service37,167 freelancers · 🇺🇸 #332Top 7%🇺🇸#332 of 3,160