Nissa M.

Executive Assistant to Founders & CEOs | Calendar, Inbox & Operations Management | AI-Powered Workflows | 6+ Years I help founders, CEOs, and remote teams eliminate admin chaos by building systems that actually run calendar management, inbox management, SOP creation, workflow automation, and operational infrastructure that works whether you're online or not. With 6+ years supporting C-suite executives across real estate, HR, and education, I was promoted from Receptionist to Executive Assistant within one week at Coaching Chambers, not because I was asked to, but because I built a restructuring proposal that helped the CEO secure 8 new school contracts before anyone knew my name. PROVEN RESULTS ✅ 85% reduction in scheduling conflicts (Coaching Chambers) ✅200+ properties coordinated with zero compliance issues (Elite Real Estate) ✅300+ employee records maintained at 100% accuracy: passed embassy-level audit (Limitless Vision) ✅30% faster document retrieval through structured filing systems ✅1,000+ scholarship student records managed across government and community stakeholders ✅6,000+ online lessons delivered across 4+ time zones: 98%+ attendance rate WHAT I DELIVER FOR YOU Calendar & inbox management: no double-bookings, no missed follow-ups, no inbox anxiety. Color-coded priority systems, timezone coordination, and a response workflow that keeps you in control without touching every email. SOP creation & process documentation: I turn everything that lives in your head or your team's memory into documented, repeatable systems. Your business stops depending on one person and starts running on frameworks. Workflow automation: I build multi-system automations using Google Workspace, Zapier, Airtable, and AI tools. One entry, three systems updated. That is the standard I set for myself before I set it for clients. Operations & project coordination: cross-functional task tracking, vendor management, stakeholder communication, weekly reporting, and executive summaries. I keep projects moving without you needing to chase anyone. AI-augmented support: I am a daily Claude user running full workflow operations inside Claude Projects. I bring AI fluency into every engagement: faster research, smarter drafts, better systems. PORTFOLIO HIGHLIGHTS Executive Travel Request System: Built a Google Form-to-Sheets pipeline capturing all travel details in one 5–7 minute submission. Result: 80% less back-and-forth, 3+ hours saved per trip, zero missed details. Personal AI Productivity System: Connected Google Sheets, Google Calendar, and Todoist via Apps Script so one data entry updates all three automatically. Result: zero manual repetition across systems. WHO I WORK BEST WITH ✅Founders and CEOs who need a senior EA, not a task-taker ✅Startups and SaaS teams managing operations across remote, multi-timezone environments ✅Real estate and property professionals who need organised, compliant, airtight systems ✅Small businesses growing fast and needing operational infrastructure before things break TOOLS I USE DAILY Google Workspace | Microsoft Office | ClickUp | Notion | Airtable | Asana | Trello | HubSpot | Zoho | Canva | Zapier | Slack | Basecamp | Zoom | Claude | ChatGPT | Loom | DocuSign | SharePoint AVAILABILITY Based in Zimbabwe (GMT+2): full overlap with EST, PST, and CST available. Response time: 2 - 4 hours during business hours. Seeking long-term partnerships where ownership, trust, and execution matter. If your calendar is a mess, your inbox is a liability, or your operations exist only in someone's head, message me. I will show you exactly how I fix it.