Mazell M.

Top-Rated Leasing & Property Management Professional | Virtual Assistant | Social Media & Content Strategy Specialist | Client Intake specialist | Financial Project Manager Professional Summary Highly motivated and results-driven professional with 5+ years of experience in leasing, property management, and customer service. Known for keeping occupancy high, delinquency low, and providing exceptional client experiences. Skilled in virtual assistance, social media strategy, content creation, customer support, data management, and workflow optimization. Quick learner with a track record of improving engagement, increasing foot traffic, and building strong client relationships. Ready to deliver fast, reliable, and professional services to help businesses thrive. Key Skills & Strengths * Leasing & Property Management * Client Relations & Customer Service Excellence * Social Media Management: Instagram, TikTok, Facebook * Content Creation & Copywriting * Virtual Assistance & Administrative Support Experience working with : Microsoft Office Base camp/Campfire Social Media Spreadsheets Familiar with Quick books Communication and collaboration tools - Zoom, Gotomeeting etc. Marketing Automation Skype Slack Call Handling Communication Etiquette Answering Product Questions Multitasking Google suite Social Media Web Design Familiar with Quick books Communication and collaboration tools - Zoom, Gotomeeting etc. Email Communication Outlook Microsoft Teams Skype WordPress Editing Tawk.to (chat) Launch27 Account Management Data Entry Marketing Intercom (chat) Zendesk Gohighlevel Hubspot Duda Canva