Ana Mercedes S.

Property Manager | AppFolio | HCV / Section 8

I support U.S. property managers with full leasing operations, day-to-day resident coordination, and compliance documentation. I specialize in AppFolio, Section 8 / HCV programs, inspection scheduling, and professional communication with tenants and housing authorities. I’ve successfully supported 200+ tenants and improved leasing process efficiency by 30% while maintaining high satisfaction and compliance. - Coordinated and tracked 30+ inspections, including scheduling, deficiency follow-ups, and documentation submission. - Supported leasing operations for 250+ residential units, managing applications, renewals, and tenant communications through AppFolio. - Maintained accurate digital records in AppFolio for 200+ tenants, ensuring audit-ready documentation.