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Londy B.

Londy B.

Customer Service & Sales Representative

Customer Service & sales representative with over 2 years of experience in inbound and outbound call handling, virtual training, and performance coaching. Recognized for meeting and exceeding KPIs, providing accurate information and offering high-quality customer support. Strong ability to assess customer needs, determine proper call handling (direct resolution, transfer, or follow-up), and maintain accurate database records. High English proficiency (C1) and strong skills in communication, organization, and customer experience.

🇬🇹Guatemala City, Guatemala$10/hr80% JSS5.00 (3)Since Dec 2025
GlobeUpwork

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,513 / 412k
🇬🇹Country#50 / 369
Revenue, last 30 days
$1.7k

Last 6 months: $12k

World#25,461 / 412k
🇬🇹Country#55 / 369
Total earnings
$18k

Billed in all: $19k

World#147,729 / 412k
🇬🇹Country#139 / 369
Per project
$4.6k

$6.2k in the last 6 months

World#38,019 / 412k
🇬🇹Country#75 / 369
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,918 / 412k
🇬🇹Country#56 / 369
Projects in all
4
0% fixed100% hourly
World#283,741 / 412k
🇬🇹Country#166 / 369

Earnings, last 30 days

$18.7k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16k$17k$18k$19kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Coaching Session

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Coaching Session228 freelancers · 🇬🇹 #1Top 4%
  2. #28Sales Coaching337 freelancers · 🇬🇹 #1Top 8%
  3. #52Server1,052 freelancers · 🇬🇹 #2Top 5%
  4. #64Sales Call1,333 freelancers · 🇬🇹 #2Top 5%
  5. #142Tech & IT2,238 freelancers · 🇬🇹 #3Top 6%
  6. #324Phone Communication6,538 freelancers · 🇬🇹 #5Top 5%
  7. #680Technical Support11,267 freelancers · 🇬🇹 #5Top 6%
  8. #1,913Customer Service37,167 freelancers · 🇬🇹 #17Top 5%