Danica Claire M.

Customer Service | Shopify | Gorgias | Product Research

Expertise: Shopify | Technical Support | Social Media Management (Facebook. Instagram, LinkedIn) | Shiphero | ShipStation | Mail Merge & CRM tools | Data Management | Customer Support | Gorgias Hey, I'm Danica, and I bring more than three years of experience in the BPO industry. I have then developed strong capabilities in resolving customer concerns across live chat and email support, allowing me to adapt easily to different communication channels. I am a goal-oriented, proactive, highly professional customer service specialist with a strong work ethic. My dedication and performance have been recognized through multiple commendations and awards. I am also knowledgeable in Shopify operations, Social Media Marketing, Gorgias and various virtual assistant tasks. I am confident in my ability to contribute quality results and meet objectives set by the team. I am enthusiastic about the opportunity to work with you and look forward to contributing my skills and experience. Thank you for your time and consideration!