Larissa S.

Client Success Manager | Multilingual | Remote Team Coordination

Client Success Manager with 4+ years of experience managing international client relationships, driving retention, and delivering measurable results in fast-paced, remote environments. I specialize in keeping clients engaged, informed, and satisfied; From onboarding through long-term account growth. I'm the person clients trust to translate complex information into clear insights, solve problems before they escalate, and make sure nothing falls through the cracks. ✔ Client relationship management & account retention ✔ Onboarding, reporting & performance reviews ✔ Cross-functional team coordination ✔ CRM & automation tools (GHL, Zendesk, Aihelp) ✔ AI-powered workflow optimization ✔ Fluent in English, Spanish, Portuguese & Intermediary French. I bring a proactive, detail-oriented approach to every client I work with. Clear communication, reliability, and long-term partnerships are what drive my work. If you're looking for someone who treats your clients like their own... Let's talk.