Natasya S.

I help founders and growing teams manage operations, CRM systems, recruitment workflows, and customer support so daily processes stay organized and efficient. I have 4+ years of experience supporting international remote teams, handling high-volume customer communication, operational coordination, and hiring processes. What I can help with: • Zoho One support (Zoho CRM, Zoho Books, Zoho Recruit) • Recruitment coordination and candidate sourcing (Upwork) • Customer support & complaint handling (Intercom, Zendesk) • Inbox management and client communication • Calendar scheduling and team coordination • Operations tracking, reports, and admin support Tools I work with regularly: Zoho One (CRM, Books, Recruit) Intercom & Zendesk Google Workspace Slack Notion Upwork recruitment workflows Spreadsheet-based tracking systems I’m reliable, detail-oriented, and comfortable working with fast-paced remote teams that need support with operations, customer communication, and recruitment processes.