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Rudolf H.

Rudolf H.

IT Support Engineer & Helpdesk Specialist | Web3 & Systems Operations

IT Support Engineer and Helpdesk Specialist with 7+ years of combined experience in technical operations, system monitoring, incident management, and end-user support. Proven track record in 24/7 NOC/SOC operations, troubleshooting complex infrastructure issues, and leading shift teams across high-availability environments. Python-proficient with hands-on experience in automation, scripting, and data workflows. Adept at bridging technical and non-technical communication with strong documentation and escalation skills.

🇦🇲Yerevan, Armenia$15/hr95% JSSSince Jan 2026
GlobeUpwork

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,750 / 412k
🇦🇲Country#155 / 1,832
Revenue, last 30 days
$1.6k

Last 6 months: $9.6k

World#27,185 / 412k
🇦🇲Country#139 / 1,832
Total earnings
$13k

Billed in all: $14k

World#176,910 / 412k
🇦🇲Country#988 / 1,832
Per project
$13k

$9.6k in the last 6 months

World#11,704 / 412k
🇦🇲Country#137 / 1,832
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇦🇲Country#503 / 1,832
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇦🇲Country#1,716 / 1,832

Earnings, last 30 days

$13.7k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12k$13k$14kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Blockchain, NFT & Cryptocurrency

Ranked by MRR among everyone on Upwork with the skill.

  1. #26System Monitoring210 freelancers · 🇦🇲 #1Top 12%
  2. #30Risk Analysis372 freelancers · 🇦🇲 #2Top 8%
  3. #47Blockchain, NFT & Cryptocurrency745 freelancers · 🇦🇲 #1Top 6%
  4. #57Incident Management421 freelancers · 🇦🇲 #1Top 14%
  5. #89Fraud Detection629 freelancers · 🇦🇲 #2Top 14%
  6. #97FinTech802 freelancers · 🇦🇲 #2Top 12%
  7. #109Payment Processing834 freelancers · 🇦🇲 #2Top 13%
  8. #355Process Improvement2,840 freelancers · 🇦🇲 #2Top 13%