Rahul S.

I fix broken CRM workflows, build AI agents, and implement MCP integrations that cut response times from hours to seconds. Top Rated freelancer and Zapier Silver Solution Partner, with hands-on experience in CRM implementation, AI lead qualification, voice agents, workflow automation, and API integrations. I audit first, find the root cause, implement the fix, and validate the results. RESULTS THAT MATTER * AI lead qualification: Cut response time from 12–24 hours to under 30 seconds and eliminated manual review. * AI voice agents: Increased sales conversion by 50% for a real estate client; in real estate, mortgage, and insurance workflows, qualified leads reached HubSpot in under 60 seconds with decisions logged. * E-commerce growth: Contributed to 37% revenue growth in 30 days and 27% more orders; helped drive 3× revenue growth in 90 days through Klaviyo, lifecycle flows, and post-purchase cross-sells. * Paid growth: Contributed to a broader strategy associated with a $250,000 sales day at 40× ROAS for a supplements business. * Product funnel: Onboarding completion reached 81%; match-to-first-message conversion rose from 38% to 59%, and premium conversion from 2.5% to 3.3%. * CRM automation: Built a GoHighLevel lending CRM with a six-stage pipeline, three AI borrower bots, and Arive sync via Zapier: 491 opportunities tracked with 100% automated data sync. * Operations: Monday CRM automation cut lead response to under 10 seconds, eliminated unassigned deals, and saved 15 admin hours weekly. Shopify data entry reduced 90% across three CRMs. * AI systems: Built a HubSpot data-health agent that reduced audits from 2–4 hours to under 30 seconds, plus a Claude-powered Nexlyn Decision Engine for confidence-scored qualification, explainable reasoning, and human approval. An AI Chief of Staff turns interviews into SOPs and ClickUp checklists in under two minutes. * Payments: Connected Stripe, Beel, and systeme IO in two days, handling VAT and preventing duplicate processing. WHAT I BUILD CRM pipelines, lead routing, qualification, follow-up, lifecycle automation, AI agents and voice agents, CRM copilots, MCP integrations, API/webhook connections, data synchronization, validation, and error handling. Platforms include HubSpot, GoHighLevel, Monday CRM, Airtable, Attio, Make, Zapier, Claude, and Retell AI. I also audit and repair support workflows across Freshdesk, Zendesk, Commslayer, and similar platforms finding broken steps, manual work, routing gaps, and unreliable integrations. HOW I WORK I start with an audit, map dependencies and edge cases, then build, test against real scenarios, validate, and document the solution. My Senior Business Analyst and Team Lead background helps uncover process gaps that routine QA can miss. The goal is a reliable system not just two connected apps. Available for urgent fixes and comfortable signing an NDA. PARTNERSHIPS & CERTIFICATIONS Zapier Silver Solution Partner | Monday Authorized Partner | Pipedrive CRM Partner | SuiteDash Agency Partner | Kommo CRM Partner | Make Certified Agent Builder | Make Advanced Certified | Kommo WhatsApp Cloud API Certified | HubSpot Certified | Notion Builders Program Member | Notion Advanced Certified AVAILABILITY Available in EST hours, with flexibility across time zones to match client schedules globally Message me with the workflow that’s failing or process you want to automate. I’ll identify the issue, recommend a practical solution, and explain what implementation requires.