Victoria O.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I build CRM systems that stop leads leaking: faster first response, automatic follow-up, and a pipeline your team actually keeps updated. Top Rated on Upwork, with HubSpot, Zoho and GoHighLevel builds for 100+ businesses across home services, healthcare, SaaS and agencies. WHO THIS IS FOR B2B companies, SaaS teams and service businesses (home services, clinics, real estate, agencies) that already get leads but lose money between the enquiry and the booked call or closed deal. SOUND FAMILIAR? • Leads come in from ads, forms, WhatsApp and calls, and nobody follows up fast enough • You've got 10 tools and none of them talk to each other • The CRM was "set up" once and is now full of duplicates and half-built workflows nobody trusts • You know what you want but can't explain it in CRM language, and you've been burned by someone who said yes to everything and delivered a mess WHAT YOU GET • A pipeline mapped to how you actually sell, with lead routing, tasks and reminders that fire on their own • Email, SMS and WhatsApp follow-up sequences so no lead goes cold, including AI booking bots in GoHighLevel where they make sense • Clean migrations (Google Workspace to Zoho, HubSpot portal to portal, Roofr to AccuLynx and similar) with associations and attachments intact • Integrations through Make, Zapier, n8n, webhooks and direct APIs: forms, booking tools, Meta and Google Ads, Shopify, CloudTalk, Aircall, Twilio, Zoho Books • Dashboards showing lead source, conversion and rep performance, so decisions stop being guesses • A recorded walkthrough and written handover so your team can run it without me HOW I WORK Short discovery call, then a written workflow map you approve before I build anything. Every automation is tested with real scenarios, not just "it saved without errors". Fixed price for defined projects, hourly for ongoing optimisation. Plain English the whole way. NOT A FIT IF You want the cheapest possible setup, you can't give access to the systems involved, or you need a VA to do data entry inside the CRM. ABOUT ME 5+ years building CRM and automation systems: HubSpot, Zoho One, GoHighLevel, Pipedrive, monday CRM, Make, Zapier, n8n, plus enough backend and API work to build what the native tools can't. Message me with (1) your CRM, (2) the tools connected to it, (3) where leads or processes break. I'll reply with the most practical fix, usually within a few hours.