Marieflor Kieth B.
Customer Service Specialist | Billing, Tech & Sales Support
Customer Service Specialist with 4+ years of experience supporting U.S.-based clients in tech support, billing, and sales. I help businesses deliver smooth, professional, and customer-focused support that improves satisfaction and retention. Whether you need reliable customer support, technical assistance, or someone who can confidently handle high-volume interactions, I’m here to make your operations easier. What I bring to your team: • High-volume customer support via phone, email, and chat • Billing support, account management, and issue resolution • Technical troubleshooting for telecom and related services • Sales support, upselling, and customer retention • Clear communication, strong work ethic, and leadership experience Tools & Skills: Microsoft Office, Google Workspace, CRM systems, Dialers, Canva, Adobe Creative Suite I’m professional, detail-oriented, and committed to delivering excellent customer experiences every time. Let’s connect and elevate your customer support.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7k
Billed in all: $11,117$11k
$7k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 13% in Sales
Ranked by MRR among everyone on Upwork with the skill.
- #35Upselling240 freelancers · 🇵🇭 #11Top 15%🇵🇭#11 of 104
- #308Customer Care2,153 freelancers · 🇵🇭 #116Top 14%🇵🇭#116 of 730
- #450Customer Retention2,511 freelancers · 🇵🇭 #181Top 18%🇵🇭#181 of 941
- #469Account Management3,086 freelancers · 🇵🇭 #133Top 15%🇵🇭#133 of 812
- #469Salesforce CRM3,059 freelancers · 🇵🇭 #137Top 15%🇵🇭#137 of 769
- #473Customer Experience2,788 freelancers · 🇵🇭 #202Top 17%🇵🇭#202 of 1,061
- #600Recruiting4,153 freelancers · 🇵🇭 #209Top 14%🇵🇭#209 of 1,145
- #939Phone Communication6,538 freelancers · 🇵🇭 #400Top 14%🇵🇭#400 of 2,978