Augustina A.
General Virtual Assistant | Operations & Administrative Support
You're running a business, not a to-do list. But right now, the to-do list is running you. I'm Augustina, a General Virtual Assistant who steps in, takes ownership, and keeps operations moving without you having to ask twice. I work with founders, CEOs, and business owners who are juggling too many moving parts and need someone they can trust to step in, take ownership, and keep things running smoothly without constant direction. I don’t just manage tasks. I remove operational friction, protect your focus time, and make sure priorities move forward consistently behind the scenes. Most of my clients come to me when: - Their inbox is overloaded and hard to keep up with - Their calendar is disorganized or constantly changing - Important follow-ups and details are slipping through the cracks - They are spending too much time on coordination instead of decisions Once I step in, things become structured, predictable, and easier to manage. How I support you: - Inbox & Communication Management I organize, prioritize, and respond to emails so your inbox stays under control and nothing important gets missed. - Calendar & Scheduling Systems I manage your calendar, coordinate meetings, and eliminate scheduling conflicts so your time is used efficiently. - Operational Coordination I track tasks, follow up on priorities, and keep everything moving so deadlines are met without constant oversight. - CRM & Workflow Management I maintain accurate CRM systems, track interactions, and streamline workflows to improve organization and visibility. - Administrative & Documentation Support I organize files, maintain records, and ensure information is always easy to access. - Data Entry & Database Management I handle data entry with high accuracy, keeping your systems clean, reliable, and up to date. - Customer Support (Email, Chat & CRM) I deliver prompt, professional support that keeps clients satisfied and reflects your brand positively. - Social Media Scheduling & Content Coordination I schedule and organize content across platforms, ensuring consistency and a smooth publishing workflow. - Meeting Coordination, Notes & Follow-Ups I coordinate meetings, document key points, and track action items to ensure nothing falls through after discussions. Tools I work with: Google Workspace, ClickUp, Trello, Slack, HubSpot, SocialPilot, Microsoft Office, Meta Business Suite, Metricool, AI Productivity tools What you can expect: • 8–12+ hours freed up every week • Zero missed meetings or deadlines • A clean, organized inbox and calendar system • Clear communication and consistent follow-through •Less mental load and more time for leadership I’m comfortable supporting fast-moving founders, agency owners, and executives who need reliable, proactive support without micromanagement. I am available for both part-time and full-time support and can work across different time zones. If you’re looking for a Virtual Assistant who can take ownership of your operations, build systems, and help you stay focused without constant supervision, send me a message or invite me to your job. Let’s talk about what’s currently slowing you down and how I can help you move forward faster.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.6k
Billed in all: $5,535$5.5k
$523 in the last 6 months
Across 21 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings.
Skill rankings: Top 12% in Blog Writing
Ranked by MRR among everyone on Upwork with the skill.
- #381Personal Administration1,703 freelancers · 🇬🇭 #1Top 22%🇬🇭#1 of 2
- #530Trello2,262 freelancers · 🇬🇭 #2Top 23%🇬🇭#2 of 9
- #666ClickUp2,407 freelancers · 🇬🇭 #4Top 28%🇬🇭#4 of 10
- #687File Management2,593 freelancers · 🇬🇭 #5Top 26%🇬🇭#5 of 15
- #970Appointment Scheduling3,126 freelancers · 🇬🇭 #2Top 31%🇬🇭#2 of 8
- #1,177Business Operations4,003 freelancers · 🇬🇭 #6Top 29%🇬🇭#6 of 17
- #1,417Calendar Management4,894 freelancers · 🇬🇭 #4Top 29%🇬🇭#4 of 23
- #1,512Email Management4,968 freelancers · 🇬🇭 #6Top 30%🇬🇭#6 of 27