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Anna Murry S.

Anna Murry S.

Customer Support Associate

I am a dedicated and customer-focused Customer Support Associate with a strong passion for helping people and creating positive customer experiences. I have experience handling customer inquiries through email, chat, and voice support, ensuring that every concern is addressed with professionalism, empathy, and efficiency. I am skilled in: - Responding to customer questions and resolving issues promptly - Providing clear, friendly, and accurate information - Managing high volumes of customer interactions while maintaining quality - Handling complaints with patience and a problem-solving mindset - Data entry, ticket management, and follow-ups I take pride in being detail-oriented, reliable, and easy to work with. I understand the importance of representing your brand positively, and I always aim to leave customers satisfied and confident in the service they receive. I am a fast learner, open to training, and adaptable to different tools and systems such as CRM platforms, helpdesk software, and communication tools. Whether you need short-term support or a long-term team member, I am committed to contributing to your business success. 📌 My goal is simple: to provide excellent customer support that builds trust, loyalty, and long-lasting relationships.

🇵🇭Bacolod City, Philippines$6/hr90% JSSSince Jan 2026

Earnings and projects

MRR
$558

Last 6 months ÷ 6

World#73,445 / 412k
🇵🇭Country#14,531 / 56.3k
Revenue, last 30 days
$428

Last 6 months: $3.3k

World#66,810 / 412k
🇵🇭Country#14,229 / 56.3k
Total earnings
$5.1k

Billed in all: $5.3k

World#252,648 / 412k
🇵🇭Country#39,531 / 56.3k
Per project
$5.1k

$3.3k in the last 6 months

World#34,016 / 412k
🇵🇭Country#8,047 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$5.3k+$428 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4,750$5,000$5,250$5,500Oct 8Oct 23Nov 7

Skill rankings: Top 27% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Time Alignment20 freelancers · 🇵🇭 #4Top 40%
  2. #1,984Phone Communication6,538 freelancers · 🇵🇭 #971Top 30%
  3. #3,313Technical Support11,267 freelancers · 🇵🇭 #1,956Top 29%
  4. #3,366Online Chat Support11,527 freelancers · 🇵🇭 #2,134Top 29%
  5. #4,276Email Support14,954 freelancers · 🇵🇭 #2,697Top 29%
  6. #10,037Customer Service37,167 freelancers · 🇵🇭 #5,592Top 27%