Anna Murry S.
Customer Support Associate
I am a dedicated and customer-focused Customer Support Associate with a strong passion for helping people and creating positive customer experiences. I have experience handling customer inquiries through email, chat, and voice support, ensuring that every concern is addressed with professionalism, empathy, and efficiency. I am skilled in: - Responding to customer questions and resolving issues promptly - Providing clear, friendly, and accurate information - Managing high volumes of customer interactions while maintaining quality - Handling complaints with patience and a problem-solving mindset - Data entry, ticket management, and follow-ups I take pride in being detail-oriented, reliable, and easy to work with. I understand the importance of representing your brand positively, and I always aim to leave customers satisfied and confident in the service they receive. I am a fast learner, open to training, and adaptable to different tools and systems such as CRM platforms, helpdesk software, and communication tools. Whether you need short-term support or a long-term team member, I am committed to contributing to your business success. 📌 My goal is simple: to provide excellent customer support that builds trust, loyalty, and long-lasting relationships.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.3k
Billed in all: $5,282$5.3k
$3.3k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 27% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #8Time Alignment20 freelancers · 🇵🇭 #4Top 40%🇵🇭#4 of 5
- #1,984Phone Communication6,538 freelancers · 🇵🇭 #971Top 30%🇵🇭#971 of 2,978
- #3,313Technical Support11,267 freelancers · 🇵🇭 #1,956Top 29%🇵🇭#1,956 of 6,366
- #3,366Online Chat Support11,527 freelancers · 🇵🇭 #2,134Top 29%🇵🇭#2,134 of 6,896
- #4,276Email Support14,954 freelancers · 🇵🇭 #2,697Top 29%🇵🇭#2,697 of 8,734
- #10,037Customer Service37,167 freelancers · 🇵🇭 #5,592Top 27%🇵🇭#5,592 of 18,590