Kelvin O.

I’m a German B2B & B2C professional with 3+ years of experience in tourism and international customer service. I support travel, media, and service-based businesses with reliable, structured, and friendly communication. With a background in tourism management and being based in Brazil, I also assist with travel planning, research, and coordination, including hotels, activities, and logistics for teams or individuals. • Outbound outreach, pipeline management, deal execution • Customer support via email, chat, and ticket systems • Travel research, planning & coordination • Fluent in German, English, and Portuguese • Strong written communication and issue resolution • Experience with bookings, customer inquiries, and supplier coordination • Reliable remote worker with a structured, solution-oriented approach Clear communication and consistency are important to me, so let’s work together.