Back to leaderboardLast snapshot: Nov 7
Barbara F.
SDR & Customer Service
Customer Support & Outreach professional with 5+ years in customer-facing roles, including high-volume contact center experience, operations/front desk in a busy coworking space, and 1+ year in B2B SaaS support. I’m comfortable following scripts, handling objections professionally, and working with daily targets. I use CRMs and structured follow-ups to qualify prospects, confirm interest, and hand off warm leads to a specialist team.
🇧🇷Brasilia, Brazil$6/hr40% JSSSince Jan 2026
Earnings and projects
MRR
$1,098$1.1k
Last 6 months ÷ 6
World#44,276 / 412,022 / 412k
🇧🇷Country#589 / 4,647 / 4,647
Revenue, last 30 days
$1,216$1.2k
Last 6 months: $6.6k
World#36,246 / 412,022 / 412k
🇧🇷Country#503 / 4,647 / 4,647
Total earnings
$10,036$10k
Billed in all: $10,548$11k
World#196,218 / 412,022 / 412k
🇧🇷Country#2,083 / 4,647 / 4,647
Per project
$10,036$10k
$3.3k in the last 6 months
World#15,860 / 412,022 / 412k
🇧🇷Country#246 / 4,647 / 4,647
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412,022 / 412k
🇧🇷Country#908 / 4,647 / 4,647
Projects in all
1
Across 2 contracts
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇧🇷Country#3,845 / 4,647 / 4,647
Earnings, last 30 days
$10.5k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 12% in Lead Generation
Ranked by MRR among everyone on Upwork with the skill.
- #21Sales Prospecting Software149 freelancers · 🇧🇷 #1Top 14%🇧🇷#1 of 2
- #509Customer Experience2,788 freelancers · 🇧🇷 #12Top 18%🇧🇷#12 of 46
- #702Telemarketing4,857 freelancers · 🇧🇷 #7Top 14%🇧🇷#7 of 27
- #1,169CRM Software8,314 freelancers · 🇧🇷 #12Top 14%🇧🇷#12 of 63
- #3,057Lead Generation26,344 freelancers · 🇧🇷 #28Top 12%🇧🇷#28 of 121