Wandisile T.

Sales, Customer Service & Client Success professional with over 10 years of experience delivering excellence across financial services and international markets. Proven ability to manage high-volume client interactions while maintaining 100% compliance and high satisfaction ratings. Expert in navigating complex client queries, technical troubleshooting, and retention strategies in remote, fast-paced environments. Highly proficient with CRM systems and sales reporting tools. Seeking a performance-based remote sales role with strong earning potential. I excel in empathetic communication, problem-solving, and working efficiently under pressure. I’m looking to transition fully into roles that leverage my passion for helping customers and improving sales delivery. Core Sales Capabilities: * Inbound/Outbound & Cold/Warm Lead Conversion * Full-Cycle Sales (Discovery * Close) * Consultative & Solution-Based Selling * Objection Handling & Negotiation * Upselling/Cross-selling & Account Expansion * Pipeline Management & Forecasting * Client Retention & Relationship Management * Remote Sales Sales Tools & CRM *CRM: Pipedrive, Financial Advisory CRM platforms (client lifecycle, pipeline tracking, follow-ups) *Dialer: Vicy Dialer *Reporting & Analytics: Looker Studio *Task & Workflow Management: Timelines *Communication: Email sequencing, Zoom, Google Meet, Social & Messaging Platforms